Question about Brother IntelliFAX 2800 Laser Fax

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Can't receive a fax

The phone rings once, very short, the faxing person hears a busy signal---won't receive and print a fax. Faxing out seems to be working I have tried unplugging and the menu button instruction on your website, need to know if this is set-up problem? Possibly my parameters are set up wrong?

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  • Jo anne Kroener Aug 03, 2007

    I kept trying other things, unplugging, off and on etc and the pressing down of the menu button for five seconds while unplugged , holding it down for 5 seconds plugged in, then entering 91 and 99. Whatever. it receives now

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  • 186 Answers

Make sure the phone cord from the wall is plugged into the port in the back of the machine labeled "line" and NOT "phone"

Posted on Aug 03, 2007

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