Question about Brother FAX-575 Plain Paper Thermal
It works fine otherwise. receives faxes, sends faxes and copies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: wont' send a fax
In my experience, anything plugged up to a phone line can be some of the most susceptible to electric discharge. Thunderstorms, power surges, brown out, all of these can cripple or kill a fax machine. When I saw this symptom on a fax, 9 times out of 10 it was caused by a power surge of some sort. The line error is most likely the machine's outgoing line has been zapped. The 775 (and it's father, the 770) are some of the most straightforward faxes I have dealt with when it comes to faxing. There is no internal setting that I am aware of that would inhibit the sending of faxes. I would double check the transmission report to make sure that the machine isn't doing something weird like adding extra digits to the numbers you are dialing. It would still be worth your time to try a few things, though. I would plug the fax into another phone jack using a different phone cord if available. Also try using the fax as a telephone, call a number and see if you can connect. If you can, make sure both parties can hear each other clearly. If you can not, the machine will need to be replaced.
Posted on Aug 23, 2007
Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:
1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps
NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.
4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).
NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.
We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.
Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.
Hopefully this will work for you.
Posted on Jan 25, 2009
To set up for receiving Fax, do the following:
Press Mode button repeatedly untin Fax and Fax/Tel lights are lit.
Faxes will automatically print and answering machine will take the calls. If you have a dedicated fax line, do the following:
Press Mode button repeatedly until just the FAX light is lit. Then the machine will answer every call as a fax.
Posted on Apr 23, 2009
You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.
Posted on Oct 05, 2009
The most common cause of your problem is debris in the paper feeder. To fix this, lift up the feeder panel and clean out the feeder channel. Sometimes loose dirt or a scrap of paper will find its way in front of the scanner lens. A can of compressed air will usually do the trick here unless it's a smudge of some sort in which case it will need to be cleaned directly with a soft cloth.
Posted on Nov 16, 2009
Tips for a great answer:
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