Question about Epson Stylus CX4800 All-In-One InkJet Printer

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Printer won't recognize cartridges

We put new original Epson cartridges in our Epson Stylus CX All-in one printer and it won't print. It tries to print and it scans fine. Can you please help! We did not use off brand replacement cartridges. My husband is wondering if the heads may have dried out?

Bill and Judy Bauman

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In my opinion, the Epson series has a problem with their printheads assemblies as they do get clogged too easily. I've experienced this much too often. I do believe that the printheads can be replaced, but it's less of a hassle to just buy a new printer.

Posted on Mar 22, 2009

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CX 3200 Epson, prints colour fine but does not print black, just had my cartridge refilled but still no print in black.


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Run a Head Cleaning Cycle. If that won't help. chances are the tubes are already blocked with the ink from previous cartridge. You can bring it to a Certified service center but its better getting a new one.
Hope this helps.

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Chances are the mechanism to recognize the ink cartridges is already damage and it may cause a lot having it replaced. I suggest to get a new printer instead specially if you have tried reseating the ink cartridges several times and won't work still.

Thanks for using Fixya

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Tried to install new LC ink cartridge on RX580 and it caused all the ink cartridges to not be recognized. So I installed all new ones and tried to charge, but it does not recognize them all. But when I...


Did you use Epson Genuine Cartridges?
ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .


IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you.


The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)

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try to clean your Ink cartridge inside you printer.. or try to replace with another Ink Cartridge.. maybe you cartridge was damaged.. ^^

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Epson includes step-by-step instructions on changing the ink cartridges in the Printing Preferences menu:

Click the start button and open the Control Panel.
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check in the printer driver properties to see which cart isn't recognising, usually it is a faulty or empty cartridge but can also be a faulty logic board or ink cartige board especially if ink has been spilled inside machine.
I have seen faulty brand new cartridges out of the box.
if another known good cartridge doesn't fix it take it in for service.

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If you just replaced the cartridge and it started then you need to try a new cartridge since that one may be bad.

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