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Recovery mode My Dell DJ MP3 player is displaying Recovery Mode: Dell DJ v0.0.11 1. Clean up 2. Format All 3. Reload firmware 4. Reboot What should I do?

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Posted on Jan 02, 2017

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SOURCE: Firmware Problem

I had this problem as well and found help. I tried the suggestions below and the problem was fixed! What you can try is this: Open up Control Panel Click on Performance and Maintenance Click on System Click on Hardware tab Click on Device Manager button If you see a Yellow Exclamation mark beside something that looks like the DJ then double click on that. If you see something that says to Update the driver then do so. If it asks to checked Windows Update, choose this option!! If this fails then delete it from your computer by pressing the Del key then clicking OK. Restart the computer, connect your DJ and see if it works properly. If not, open up Device Manager again. This time remove ALL your USB ports, everything under Universal Serial Bus controllers. Restart your computer, let it reinstall your USB devices, connect your DJ with its done, hope it works... If not, open up Add/Remove Programs Click on Show Updates box in the top middle if your running Service Pack 2 Scroll all the way down until you see Windows Media Player 10. If more than one WMP 10 item is showing then remove those first. After your PC restarts remove WMP10. If removed successfully then your computer will now have WMP9 installed. Open up WMP9, click on Help, click on Check for Player Upgrade. WMP10 should be displayed. Let it update... After your computer restarts, install the Windows Media Format 9.5 Runtime from this sticky Restart your computer, connect your DJ and hope it works....... Or you can just take it to another computer running Windows XP and WMP10 and if it recognizes correctly then put back a v1 firmware, I recommend 1.02.01. Download it from this FAQ Hope this helps you as much as it helped me.

Posted on Feb 04, 2007

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SOURCE: Dell 15 gig mp3 player

just click on reboot

Posted on Jul 09, 2007

  • 758 Answers

SOURCE: dell dj mp3

If it kept going to recovery mode that means your device firmware is corrupted...in that case what you can do is to contact dell so they can provide you with the firmare upgrade or you can follow the link below and that should solve the problems you are having...

http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R96127&formatcnt=1&libid=0&fileid=124571

If that doesnt solve it you can format your player inside windows media player1.gif..NOT MY COMPUTER1.gif...and then that should reset the firmware as well..
Thank You
Computerrep

**Please rate accordingly...**

Posted on Jan 29, 2008

  • 1 Answer

SOURCE: Firmware Reload

well, after a lot of research and frustration, I found a site that had links to the right firmware versions so I could fix it! I also had to dig into the pit of despair that is my storage bins and thankfully I was able to find the CD that came with my DJ to give my computer the drivers it needed to recognize the DJ...

http://www.gotzune.com/forums/showthread.php?p=60383#post60383 go to that link and look towards the bottom for the link to your version of firmware that you need... ftp://ftp.dell.com/app/R74011.exe <--- that one worked for me!

thankfully, I was able to fix it by doing that, but not before I had to delete all the data from it in a sad attempt to make it work when it was stuck in recovery mode :( but I have all the good stuff on my computer, so it's probably better that I cleaned it up because I had too much **** on there that I didn't listen to anymore...

b

Posted on Dec 11, 2008

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1 Answer

What can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?


what can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?

Jul 08, 2012 | Creative Labs Zen Micro MP3 Player

2 Answers

Credit card size zen


Hi Lil

Sounds like you have tried all the obvious. The unit may have a terminal hardware problem or an unrecoverable firmware problem. I suggest that you return the unit to a dealer and see if there support guys can produce a cure for you. I am looking for any other things that you may try. Will post any for you soon

regards
Graeme

Feb 17, 2008 | Creative Labs Zen Digital Media Player

1 Answer

The screen froze and keypad just wouldn't work. How to restore it?


1 Turn off your player.


2 Press and hold the Play/Pause.Continue to hold the Play/Pause button until you perform Steps 3 and 4.If you accidentally release the button, start the procedure again.


3 Gently push the end of a thin object (like a pin or straightened paperclip) into the Reset hole. The reset button for the ZEN Mozaic is located on the left side of the player, with the menu buttons facing you.


4 Slide the On/Off/Lock switch towards the power button and hold until the display lights up. The Recovery Mode screen appears, and four menu items are shown: Clean Up, Format All, Reload Firmware and Reboot.

From here you should be able to choose to reload the firmware.

Mar 02, 2011 | Creative Labs Creative Technology Zen MP3...

1 Answer

My brother's MP3 player is messed up. When you boot it, it automatically goes to recovery mode. Here, it tells you the firmware and gives me a couple options: Recovery Mode Creative Zen Micro...


Couple things to try.

Let the battery drain completely, then do a full charge and try again.

When turning it on, don't hold the ON slide, just slide it to ON then let it go. Holding it will send it into recovery and reset mode.

Jan 25, 2011 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen Touch in Recovery Mode


can you choose any of the options 1-4? try to clean up.

Jun 24, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Hard disk prob


hard disk is bad.
can you format?
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Problems with turning on


Sounds like it may be the index in your Music Library. Try going into Recovery Mode the routine way; remove battery(are they charged and good?), hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart/Reboot. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 28, 2006 | Creative Labs Zen Micro MP3 Player

2 Answers

Frozen MP3 Player


There's a reset hole by the side of the player. Try reseting it. It can freeze sometimes, and fix itself after a while. no apparent reason. reset, run the battery down and recharge. Hope it helps. this is from the creative site: The recovery mode consists of these four operations. * Clean Up: It is the least destructive operation. It scans a player's hard disk and removes any invalid links from the music library. It does not affect music files themselves. It is recommended that you perform "Clean Up" first before formatting or reloading the player's firmware. It is recommended that you clean up regularly if you frequently transfer files between a PC and your player. * Format All: It is the same as a Windows format performed in a PC, and consequently all contents will be lost after a format. * Reload Firmware: Reloads the player's firmware (Operating System). It will also format the player. Note : It requires the player be connected to a PC that meets the player's minimum system requirement. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install. * Reboot: Reboots the player. You can reboot the player after performing a clean-up or format, or reboot it without performing neither of them. It is recommended that you try these operations in the following sequence: reboot the player; clean up and reboot; format and reboot; and finally, reload the player's firmware. If your player seems to stuck in the recovery (rescue) mode, you can try the "reboot" operation first, and format the player if necessary. If it fails to reboot, you will need to connect the player to a PC, and reinstall its firmware. For a detailed instructions on how to install a player's firmware, please refer to Updating the firmware on a Creative MP3 player, or refer to the Web Release note of the firmware download. Unlike other hard disk based players, Zen Neeon does not have a rescue mode. Though there is a Player Recovery Mode , it is for use when updating its firmware only. 1. Detach your player from your PC , and ensure that it is turned off. 2. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications. 3. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe. 4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen. 5. Hold down the Play/Pause button while connecting the player to a PC's USB port. 6. When the Creative logo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.

May 19, 2006 | Creative Labs Zen Neeon MP3 Player

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