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I would recommend calling RCA support at (800) 252- 6123 so they can suggest some troubleshooting steps you can take. If it is still under warranty and you're unable to get it working then you can send it back and get a replacement
There are companies who will replace the screen for about the same price as a brand new Kindle BASIC. personally I would suggest:
- buy a new Kindle BASIC for 59gbp;
- download any of the FREE kindle apps and just finish your library reads for free whilst you look around for a replacement.
If you want a TABLET rather than a eReader remember ANY tablet will download the free Kindle app so you can read your books on a Fire or a ASUS or a NEXUS or a iPad or anything really :)
Check with the manufacturer or wherever you bought it. Sometimes they will fix it free, but you have to go through a few hoops, like filling out some paperwork and sending the unit back to the company. The downside, is that if they think it is damaged, instead of a defect, they could charge you. But if there is a warranty, then I would think the could fix for free. It all depends on the manufacturer. I has an ASUS table that the screen got cracked. After doing some research on the tablet, I found that some of the tablet had a defect on the way the screen was manufactured that would make it crack easier or for no reason. So do a little homework and see if there are any customer complaints about the product.