Question about Canon PIXMA MP810 All-In-One InkJet Printer

4 Answers

Printer/Scanner Cannon MP810. Paper jams under and prevents return of ink Carriage.It appears not to go under the grey metal panel, which raises when the front ink cover is pulled forward, but the paper shows a pressure snag approx 3 cm from right hand front edge. I have pulled out crunchd sheet,switched off and restarted,several times but the paper still jams every time.The first occasion happened when I changed one ink colour. I am able to feed a 5cm wide strip of paper through from the front, with cover plate pulled forward,including just under the ink carriage when it has returned to right parking position

Posted by on

  • wild_twistle Mar 11, 2009

    Ink carriage is smooth whenpreparing to print but will not travel full width until top cover is down when it it concealed.
    The front cover is fully up.
    It has just jammed again.

  • wild_twistle Mar 12, 2009

    hHi,Just ran a 6 inch wide strip on the left side guide successfully. However a sheet with 1 inch missing on the Right edge jammed under the ink carrier.So the rollers under the grey plate are working but there is an obstruction under the ink unit. The paper comes thru clean and is Kodak 90 grm inkjet that I have used for years.G'night,will come back tomorrow.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Canon Master
  • 419 Answers

I suspect you have one of the following as a cause...

1. The thin foam strip the runs the width of the print run, has lifted slightly out of position at the "jam" point or near to it.
OR
2. There's some foreign object such as a sliver of paper, or similar that has fallen into the path of the paper on that side...

If true, the paper is being redirected slightly up and into the path of the steel bar across the inside front which then causes the crumpling and jam... This would also explain the carriage jamming as the crumpled paper will end up in the carriage path causing further problems.


I'm not 100% sure where the "lid" switch is on the MP810 (the bit that tells the printer when the lid is closed) but I believe it's on the inside right side about two thirds back. If you get something like a stack of coins taped together to hold this down you can then leave the lid open and see what's going on.

I'd recommend running a few blank sheets of paper through to see if the path is uninterrupted (just print blank sheets from word or similar) without the printhead carriage passing over it... My guess is you'll see the paper rise slightly on the "jam" side and that should give you a hard target area to look at with a bright light.

If the sheet passes through completely without jamming I'd repeat but also try removing all your cartridges and examine the printhead for any tape or similar that may have fallen in.. Also check the cartridges and inside of the carriage unit..

This may not solve the issue but it'll certainly help remove a few possible issues.

Posted on Mar 13, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 435 Answers

Hi, Make sure the drums and the wheels are clean when papers rolls over it. Unclean surfaces causes friction and hence Jam.
If it happens only when you load new Ink, check for any ink leakages.
I hope you are using recommended paper quality in your printer.

Posted on Mar 11, 2009

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Contributor
  • 728 Answers

Make sure the ink cover is in the right position and that it is not too low. Also check the motion of the ink cartridges and make sure they are not jerking the metal panel, which could be causing the snag.

Posted on Mar 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 19,396 Answers

Try cleaning the encoder strip with cotton buds and isopropyl alcohol.

Posted on Mar 11, 2009

  • Ginko
    Ginko Mar 11, 2009

    Try cleaning the encoder strip with cotton buds and isopropyl alcohol.

    The encoder strip is the plastic strip that determines the position of the ink carriage.

    If you have paper jam with incorrect ink carriage position it can be a problem related to the encoder strip.

    Try also opening the printer, turning it updide down and shaking gently to find out if there is a foreign object inside. You may need help from another person to do this.



  • Ginko
    Ginko Mar 11, 2009

    See here how to clean encoder strip on a dell, procedure is similar on your Canon.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I keep getting a carriage jam error message. There doesn't appear to be a jam, but I am unable to clear the message and print anything. Also the display screen reads original loaded. No idea what this...


Check the location of the ink carriage. If a piece of paper gets wadded up under this or something else is obstucting it you will see this error.

The original loaded message comes up when a sheet of paper is in the scanner tray.

Apr 01, 2011 | HP Officejet 7210 All-In-One InkJet...

Tip

Steps to clear paper jam.


Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

on Jun 03, 2008 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

1 Answer

I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

Jun 29, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Canon MP810 Error Code 6A00


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 22, 2009 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

Canon MP150


E23 is a paper feed error. Check the rollers and the paper feed mechanism. Following are the various error codes for your printer:
CANNON Printers MP150/MP160 ERROR CODE 
E9 The connected digital camera / video camera does not support Camera Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error 
E42 22 Scanner error


turn the printer off and lift  the front top and move the cartridge carriage manually at the center and then on the printer.

Mar 14, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Paper jam


Solution
Step one: Remove any lose paperRemove any lose paper from the paper tray. CAUTION: Do not remove jammed paper at this stage. Step two: Clear the jam from the back of the product
  1. Remove the paper from the paper tray.
  2. Press the power button (c00636182.gif ) to turn off the product.
  3. Disconnect the product power cord from the electrical outlet.
  4. Remove the rear access door. Press the handle to the right, and then pull out the door.
  5. Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
  6. Replace the rear access door.
  7. Load paper in the paper tray.
  8. Reconnect the product power cord to the electrical outlet.
  9. Press the power button (c00636182.gif ) to turn on the product.
  10. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.
Step three: Open the top cover and clear the jamIf the paper jam cannot be removed from the back of the product, try to remove it from the front.
  1. Remove the paper from the paper tray.
  2. Press the power button (c00636182.gif ) to turn off the product.
  3. Disconnect the product power cord from the electrical outlet.
  4. Raise the product cover, remove the paper jam from the front of the product, and then lower the cover. CAUTION: Remove the paper jam carefully because it is possible to damage the printer when removing paper from the front.
  5. Load paper in the paper tray.
  6. Reconnect the product power cord to the electrical outlet.
  7. Press the power button (c00636182.gif ) to turn on the product.
  8. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.
Step four: Make sure that the carriage can move freely
  1. Press the power button (c00636182.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
  3. Raise the cover and try to move the carriage from side to side by hand. 1 - Carriage holding ink cartridges
  4. If the carriage does not move, the product needs to be serviced. If the carriage does move, proceed to the next step.
  5. Make sure that the ink cartridges are locked into the carriage and have not come loose. Make sure that there are no obstructions under or around the carriage to prevent it from moving.
  6. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and to the right.
  7. Close the product cover and reconnect the power cord to the back of the product.
  8. Press the power button (c00636182.gif ) to turn the product on.
  9. Try to print. If the product prints successfully, the issue is resolved. If it does not, proceed to the next step.

Oct 22, 2008 | HP Office Equipment & Supplies

2 Answers

HP 6180 printer


henryandjane,

Look over on the wheel that will feed the paper mybe there is a tiny piece of paper on it and find the sensor for the paper mybe it is stack-up already

Jul 03, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer


Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 03, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Canon PIXMA  MP810 All-In-One InkJet Printer Logo

72 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1814 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...