My phone died. I plugged it into the charger and I turned it on. Seconds later it flashed a picture of a battery and shut off. It will not turn back on even though it's plugged into the charger. Is it the battery, the phone, or the charger? Please help!
Take the battery out then try again. If the battery isn't totally dead try turning the phone on and then plugging it in. It's happened to me before and sometimes it takes a few tries to get it to work but it should come on eventually.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
try to go to a local store or through your service provider to run a test on the battery that you are using. It might be defective, tyr using a different battery for the phone. If using a different battery would not resolve this issue, it means that the phone needs service.
as i think that charger was not compatible to your phone so when you tried charging it the battery is dead bcoz of excess voltage than it normally bears with the compatible charger of ur phone ... so this excess voltage has made the battery to be short circuited due to this may be the charging ic or the capacitor is gone ... so i suggest you to take the cell to the near by technician and just have a check...
the only problem with all motorola phones is that it only charges with the charger with the desired voltage ... if the voltage of the charger is low then it will not show any response(i mean it will not charge but it will not cause any thing to battery as it is of less voltage than the desired voltage ) so i think the charger you buyed provides more than the desired voltage so the battery is dead .....