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Pc not recognizing dvd+-rw

I've called Dell and they sent out a replacement. However, this one is not being recognized either. They're saying that it is the image but I have 3 other PC with the exact same hardware/software and the other 3 are not having any issues.

Please help!!!

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  • Anonymous Mar 12, 2009

    Thanks David but I did try that.

    Derek, I'm sorry, I should've been more descriptive of my issue. It is SATA.

  • Randy1464 Mar 17, 2009

    Just got it figured out. I just absolutely LOVE it when the network security DO NOT give us (PC Techs) any info at all.



    They have that PC (and a few other) on lockdown through Group Policy.



    Thank you all very much for your help!!!

  • David Koss
    David Koss May 11, 2010

    Did you try to detect hardware in the control panel by clicking the (add hardware)?

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If this device connect with an IDE cable (wide, thin cable) then there's a possibility you may need to set the jumper on the back of the device to either Master or Cable Select.

Otherwise you may need to go into the computers BIOS and configure it to see that device.

Posted on Mar 11, 2009

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