Question about Microsoft Xbox 360 Console

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Dirty clean discs

A message comes up on my screen saying that the disc is dirty and cant be read even though its spotless it happens with certain games like dead rising and oblivion usually a half hour or more into play is there away to stop this i'd like to have it sorted before i get xbox live cause this is my second xbox and have no interest in getting a third

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Re: dirty clean discs

Probably a heat issue. Make sure the Xbox and the power supply have plenty of fresh cool air at all times. If you have a fan, try blowing it at the xbox and the power supply. The thing is, this shouldn't be happening. If that doesn't fix it, call xbox support. You might be looking at a third xbox - but if it's defective, they should replace it under warranty.

Posted on Aug 02, 2007

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It keeps saying the disc cant be read

Hello renee and welcome to FixYa. There are usally two reasons why this commonly happens. Firstly the disc you are trying to use is dirty. Using water or a lens cleaning solution clean your disc followed by drying with a microfiber or other soft cloth and wait until totally drying before reattempting. If this does not solve your problem you may have a dirty laser lens which thankfully is easy to access on the particular console. You will need to wipre the laser lens under the disc cover using the same method I mentioned to clean the disc. My son owns a GameCube as well and this has been the issue everytime. I hope I was of help to you and good luck.

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Nintendo wii will not load games but do have start up screen

Try loading different disc. Try loading a gamecube disc if you happen to have one. These games sometimes need to be spotless. Your disc maybe dirty or scratched. Make sure you clean it good.

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I put my gamecube game in and it says cant read

Well it could either mean 2 problems like if the disc;s are dirty like if they have finger prints on them clean with cool water and a soft cloth and wipe slowly and no useing a circle motion to clean them.
Or if the disc;s are scratched at a point were the gamecube can't read them that well that message will occur then.

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1 Answer

Cant read game disc please refer to user manual. My sons wii reads discs sometimes and sometimes not. When playing game some times we get the same error message.

Dear, this problem comes with all of your games or just one? If it happens with only one it's because the disc is dirty or has scratches on it. In the first case, just clean it with a common glass cleaner spray and a very soft tissue. In the second case there aren't easy DIY solutions, you better go to a local game retailer and ask if they have a scratch repair machine, with few bucks you'll get your disc repaired.
If this problem happens with all of your disc then it's due to the laser lens. You can try to use a cleaning cd, if you already have one, otherwise i'd suggest to call your local Nintendo support number and describe the problem.
Please rate my solution ++++ if it was helpful, or feel free to ask for more information. Thank you

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1 Answer

My console won't read any games.

Make sure the disc is clean. Dirty and/or damaged discs can be unreadable.

If the disc is dirty, try wiping it with something clean (like a paper towel or a rag).

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1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!

When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
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2 Answers

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I think you are right, try checking the laser that reads the discs see if it is clean, and yes that may mean taking it apart (No I don't know, because I don't have a PS3)

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1 Answer

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