Question about Hampton Bay 13087 70450 Carousel II Ceiling Fan
Remote control does not work
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Posted on Jan 02, 2017
in your ceiling box should be three wires. a red goes to the three way switches, a black goes to the hot and the white is the neutral. the fan wires are black, blue and white. since you have a remote, connect the [fan] blue & black together with the [line] black. connect all white wires together. the remote will now ramp up your lights from off to full on and the fan remote will let you choose lo med high and off. just tape up the red wire in the box.
Posted on Aug 22, 2007
I have the Hampton Bay Windward II Ceiling Fan SKU 523-127. I have replaced various parts over the years including the ballast, light shade, 9" 30-Watt Circline bulb and the remote.
Hampton Bay Windward II Ceiling Fan SKU 523-127 was sold by Home Depot, and manufactured by King of Fans.
King of Fans website is: http://www.kingoffans.com
This fan can be seen by clicking on Products --> Ceiling Fans --> Click on page 9 (at the bottom of the webpage) then click on the Windward II fan you will be able to get to the needed additional information.
After downloading and reviewing my fan's Owner's Guide, and reviewing the online FAQs, I called 1-800-330-3267, concisely described the problem, and ordered the parts needed with only the fan name and SKU.
I and am about to order more parts after suffering a power surge (The needed info was in the FAQs). My experience is great customer service and speedy delivery of the needed parts.
One of their FAQ's answers the question:
Where can I get parts for my ceiling fan?
You may call customer service at 1-800-330-3267 on Monday through Friday EST. When you call please have your UPC code available. If you do not have your owners manual, you may look on the top of the fan where you will see a silver or gold sticker. There you will find a UL number beginning with the letter E and located under the UL number is the UPC code. The UPC code consists of 12 numerical digits. From that information, the customer service representative will be able to determine if you are calling the correct company and determine the make and model of your product. If it is determined you are calling the wrong company, you will be given the correct number to call.
Posted on Mar 12, 2009
SOURCE: remote controlled ceiling fan
unplug the fan then remove the batteries from the remote then plug the fan back in and, reinstall the batteries; this resets the fan control
Posted on Apr 22, 2009
The Remote (TRANSMITTER) control AND the RECEIVER must both be set to the same CODE in order for the REMOTE to operate the fan.
!!WARNING!! YOU ARE ABOUT TO ENTER HIGH VOLTAGE ELECTRICITY ZONE!!
The RECEIVER is located in the CANOPY, the part of the fan assembly next to the ceiling which is also called the Hanger Bracket.
At the bottom of the Canopy you will see what looks like a large flat washer. Rotate the washer counter-clock wise to release it.
Then rotate the Canopy counter-clock wise to release and lower it. You will see the RECEIVER, which will have a short antenna at one end, tucked in among the electrical wire and bracket. Simply pull the RECEIVER out and you will see the CODE switches. Remember to set both devices to the same CODE.
Good luck. :)
Posted on Apr 26, 2009
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