Question about Ricoh Aficio Office Equipment & Supplies
Attempting to clear a job that is stuck in the processing status. attempt to delete reservation but that doen't clear the job.
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Posted on Jan 02, 2017
Posted on Oct 22, 2008
Uninstall the Printer Drivers and reinstall it this should work.......And for this problem this is the only resolution...........
Posted on Jan 22, 2009
have you tried doing a local connect using a crossover cable to the printer to see if it is the printer or the 2k3 server?
I have seen this issue when terminal services are enabled on the server.
if when you connect locally to the device using x-over it still does it it may need to have the nib firmware updated, however if it doesnt I would run a packet sniffer on the network jack that the device is plugged into and check to make sure that the port is good and transmitting and receiving all packets check the network cable and replace that and if all else fails try the device on a different network port.
Posted on Sep 16, 2009
SOURCE: My Xerox Wokcentre 4260 is
Solution : Perform an On Demand Image Overwrite (ODIO)
Image Overwrite Security protects against unauthorized retrieval of confidential data from the machine by removing image data that is left when jobs are processed. When started, all of the physical areas of the hard disks holding job data are overwritten with a series of alphanumeric patterns.
There are two options for On Demand Image Overwrite: Standard and Full Overwrite. Standard ODIO will overwrite all jobs stored in image data as well as fax card image data. Standard ODIO will not overwrite fax mailbox, Poll store (mailbox 0) and dial directory information, or folders created with the Store Job feature, if these features are installed on the machine. Standard overwrite takes about 30 minutes. Full overwrite takes approximately 160 minutes to complete.
NOTE: Full ODIO will overwrite and delete all fax image data, including mailboxes, Poll store and dial directories on the fax card. Full ODIO will also overwrite any images that have been stored in folders created with the Store Job feature. When On Demand Image Overwrite is initiated, the machine is taken offline until the overwrite is completed. Any existing jobs in the queue are terminated, including print, fax and LAN fax jobs.
NOTE: Overwrites can also be performed on a per-job basis, immediately after each job has been processed, using Immediate Image Overwrite. See the Related Items below for additional information.
CAUTION: The machine should not be in Diagnostics mode when the overwrite is started. (The Touch Screen indicates a status of "Diagnostics Mode". This mode is used by Customer Service Representatives when servicing the machine.)
Do not power off the machine while an overwrite is in progress.
To perform an On Demand Image Overwrite from the Control Panel:
NOTE: If Embedded Fax is installed, all Embedded Fax compact flash data will also be overwritten.
When the machine has rebooted, verify that the overwrite operation has completed by viewing the Confirmation Report (under Confirmation Details). The Job Information: Status ESS Disk parameter should read "SUCCESS".
Posted on Jun 08, 2011
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