Have "new" HP desktop. USB drivers not able to repair
All USB ports, died.
They worked at the outset, and then the computer sat while I used my laptop for my biz. Went to plug up my WD5000 ext HD to do a xfr of data into the desktop, and blam, drivers dead, and non repairable. HP wants me to do a bench repair, but that means sending it off for about a week. Any suggestions beyond uninstall/reinstall (doesnt work), full recovery (wipes out my important mail and cant back it up), restarts, earlier restore points (didnt bring them back) and other common fixes will be very welcome. And thanks for any help from good sources. :)
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Do other devices work in the USB ports on the desktop? Do you use the same cable when you connect to the desktop and when you connect to the laptop or does the laptop connect to the printer via the network?
First try a different USB cable, unless other known working devices do not work. Try a different USB port. If you use a hub, try a direct connection.
I suspect you may be dealing with a port issue. Try going to the Device manager from the Control Panel and checking the status on the USB drivers. If you see a triangle with a yellow exclamation point or red x, try updating the drivers (right click on the driver). Then reboot the computer and check if this helps. Next try uninstalling the drivers and rebooting. Windows should reinstall the drivers.
Check your BIOS settings (depending on the computer press F1, F2, Esc, F10 repeatedly after turning on the computer - this may take a few tries) and make sure the ports are active. Also check in the screen saver advanced settings for a USB power saving setting.
You can try resetting the computer - unplug the accessories from the computer and remove the power cord from both the computer and the wall outlet. Press and hold the power button for 30 seconds. If you are willing to open your computer, try changing the CMOS battery (wait a minute after removing the old battery before inserting the new one). This battery is usually a lithium button battery (CR2032 is common).
This is a Seagate 200GB SATA-interface disk-drive.
Open "My Computer", and point at the icon for 'C:' drive -- is it a 200GB disk-drive?
Double-click that "yellow exclamation" item. Click "install new driver" or "update driver".
If Windows asks permission to access the Internet to search for a new driver, allow it.
Note that the USB ports on some laptops are "weaker" (same voltage but lesser amperage) than USB ports on some desktops. So, your FreeAgent might not be getting enough power to function correctly. There exist 'Y' USB cables -- connect the 'Y' to 2 USB ports on your computer, to draw twice as much power.
Your downloaded file of Yahoo Messenger 10 could have a virus on it which tells the computer something in the port you are using is not connected. Try a different usb port on your computer, Or your webcam could've just died. My webcam died after 1 week of use.(Labtec webcam) I would suggest trying different ports, Un-installing and re-installing, or purchase of a new webcam
Hope this helps. Please don't forget to rate. Thanks ^^
Try removing all ports from your laptop, then reboot, and then create just one USB port. Also, go to your hardware devices and make sure your usb ports don't have any question marks or yellow warning symbols. Be sure first that the drivers for your USB ports are installed and working first. This sounds either a faulty USB cord, which does happen, or USB drivers issues in your laptop. The printer is probably not the problem here.
The error you are getting is the USB port driver. I suggest disconnecting ALL of the items you have connected to ALL of the USB ports and rebooting. If the computer reboots normally, go back and install ONE and ONLY one USB device. Restart your machine. If it boots OK, shut down, remove that device and connect another one, restart again. Do this for EACH of the USB devices until you find one that causes the computer to boot slowly and/or generates the error message. That one is the culprit and needs to be repaired before reattaching to your system.
If, however, after removing all of the USB devices initially and rebooting, you still get the error message, then you have a USB driver problem. You will need to remove the USB driver and reinstall from a known good location (like HP's website) to fix the driver problem.
So we have two problems one your sound is not working and two your usb drive is not detecting any connected devices, correct?
Starting with the sound simply use a friends computer to burn the audio driver onto a cd. Next install the driver on your machine.
Problem two the usb. Remove the flash drive and try plugging in any other usb device such as a printer or camer or cell phone and see if windows says found new hardware. You don't need to install it this will simply tell you if your usb port is functioning or has a problem. if you do get a found new hardware message then your usb port is functioning and may only have a problem seeing your flash drive. Try uninstalling the usb port in System Properties. Right click on My Computer then left click on Properties. Now click on the Hardware tab. Now click on Device manager. Now go to the bottom where the usb devices are and uninstall all usb devices and when your done restart the machine. See if you can use your flash drive now. Other wise check your bios settings for the usb devices to see that they are infact set correctly and if you cant do this take it to your local pc repair shop and they can do this for you.
Hope this helps.
It sound like your USB Ports is the problem. Go to the Hardware manager delete the USB Ports and then shutdown and power back up.
The system then should reinstall the USB Ports and associated drivers. If not the USB Ports were probably fried by the power outage.
You should be able to use this printer with a USB cable. You can pick up a USB cable just about anywhere that they sell computer or printer equipment. Just tell them you need a USB printer cable. This is a standard item and no further description is needed.
The Driver for this will probably be a native driver, and you probably wont have to download a new one, but just in case, here is the link for the driver directly from HP.