Question about Sunterra 30016 Pond Bio - Filter 1000 Gallons, Black

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Manual for sunterra pond filter

Why cant i find any website for the sunterra pond products? The website I found referenced is www.sunterrausa.com, but that is not valid. i need a manual for a sunterra pond filter.

Posted by Anonymous on

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Posted on Jan 02, 2017

pondking
  • 21 Answers

SOURCE: I need a replacement O-Ring for my Sunterra 300106

Call the Manufacturer directly
800#: 866-866-4486
Email: mhardesty@sunterrausa.com
Phone: 309-690-2546
FAX#: 309-690-2547

Posted on Mar 03, 2009

  • 5 Answers

SOURCE: sunterra 300106 pond biofilter 1000 gallon

You can contact Sunterra LLC directly from their website or you can call (309)690-2460 (Ill #) or (800)800-0993 (Cal #) and they will ship you the needed parts right away. Walmart was carrying Sunterra a few years ago and may still carry ...check with them. I also noticed Target on-line had Sunterra. But as far as replacmeent parts, I would call Sunterra directly. Also www.Amazon.com carries a lot of Sunterra supplies !

Posted on Aug 02, 2009

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I would like to know that also

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Hi ive done some searching and cannot find a retail outlet for replacements parts for this pump,however i have found its original origins and makers, so visit this site and they will be able to help you
http://www.sunterrausa.com/contact-us



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You can contact Sunterra LLC directly from their website or you can call (309)690-2460 (Ill #) or (800)800-0993 (Cal #) and they will ship you the needed parts right away. Walmart was carrying Sunterra a few years ago and may still carry ...check with them. I also noticed Target on-line had Sunterra. But as far as replacmeent parts, I would call Sunterra directly. Also www.Amazon.com carries a lot of Sunterra supplies !

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1 Answer

I am looking for replacement filtersfor Sunterra Pump #201250


Check www.amazon.com for lots of sunterra supplies
Also you can contact Sunterra LLC directly from their website or e-mail
Their # is 309-690-2460 (ILL) or 800-800-0993 (Cal.)

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Pump just stopped working one day. It was working fine the day before. Hums when submerged but does not pump.


It sounds like your filter is plugged, Take the filter cover off and rinse out your filter, it should take care of the problem. I clean my filter out every 2-3 days.

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call Sunterra LLC (LR Nelson) directly at (309)690-2460 (Ill #) or (800)800-0993 (Cal. #) They will ship you one right away !

Apr 12, 2009 | Sunterra 30016 Pond Bio - Filter 1000...

2 Answers

I need a replacement O-Ring for my Sunterra 300106 pond filter Where can I get one?


Call the Manufacturer directly
800#: 866-866-4486
Email: mhardesty@sunterrausa.com
Phone: 309-690-2546
FAX#: 309-690-2547

Mar 02, 2009 | Sunterra 30016 Pond Bio - Filter 1000...

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