Question about Microsoft Windows XP Professional

1 Answer

Computer keeps resetting

My computer froze last night and i had to manually turn it off and when i turned it on and back on it went to the black screen and gave me options

Start windows normally
Start windows in safe mode
Start windows in safe mode with networking
Start windows with last know best working configuration

when i pick one and enter it though it starts up like normal then flashes to a blue screen for a split second then goes back to the black screen and just keeps resetting like that
anyone know how to fix it?

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  • Robert Miller II May 11, 2010

    Have you tried booting to your installation disc and running a repair on the operating system files?


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This blus screen you speak of wouldnt happen to have a fatal error screen would it? you would be able to tell if there is a bunch of text on the screen.

unfortunately though, it sounds like you have a virus that has affected the boot sector of your system. the best way to ensure that the problem is solved is to format your drive and create a new partition.
if there is info you are needing to save you can try a data recovery program that runs without the use of the hard drive, like the one here,

this is a great tool since it boot from the disk you creat instead of your hard drive. from here you can save any docs or info to an alternative storafe device before formating.
use this tool and allow it to run a complete check and get back with the results
good luck!

Posted on Mar 11, 2009

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