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Google mail and search

I fear I have a virus as unable to forward mail or use search,all attempts crash,any ideas? Also won't allow access to other hotmail address due to fact I need entre log info'. Am able to recieve email. On windows xp home. Have run full system scan using 2 types of software but still didn't help.
Many thanks
Steve

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  • Frank
    Frank May 11, 2010

    what type of virus scan software did you used?

  • Anonymous Mar 15, 2014

    I try to type in google.com and my search bar puts a / on the end which does not allow me to access

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  • 35 Answers

To resolve virus issues, I would recommend using Avast Antivirus. It is free for home use, and after installation will allow you to run a boot-time scan that will take out any viruses before windows even loads. You can get the software at www.avast.com

Posted on Mar 11, 2009

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Posted on Jan 02, 2017

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1 Answer

I am unable to do a google search?


Internet Explorer comes preinstalled on most Windows-based computer systems.
If you use Internet Explorer, you may run into the issue where the Internet browser does not open for some reason when you attempt to access it.
Usually that's caused by a minor flaw in your computer, one you can correct without too much effort or time.

Run the anti-virus software you have on your computer and perform a full system scan. Sometimes if a virus or malware infects your computer, it blocks Internet Explorer from launching.
Once the scan has finished, remove any bugs or infections your software found on your computer and attempt to relaunch Internet Explorer.
Shut down the computer and restart it.
Sometimes just restarting the computer can correct any error you are having.

Click the "Start" button, followed by "Control Panel."
The Control Panel window will load with a variety of system icons. Select "System."

Select "System Update" and allow your computer to connect to the Internet (no browser is required) and Windows tells you if any updates for your system are available.
Install these updates and your issues with Internet Explorer may disappear.

Launch a different web browser (such as Firefox or Safari). Using one of these browsers, you can usually access the Internet; you could try to download an updated version of Internet Explorer to correct the older version that's not loading.
http://www.enhanceie.com/ie/troubleshoot.asp
Turn Off Google's Safe Search
Google's preference page allows users to customize settings and options that help utilize searches to the viewer's needs.
One of those options is Google's filtering tool.
This tool contains three filtering options that will filter your results completely, with moderate safety, or it will not filter the search results at all.
Google's filtering preferences also filter and determine what kind of keywords and keyword phrases appear in the Google search bar.

Click on "Preferences" on the left side of the search bar of the Google Home Page.
You will be directed to Google's "Preferences" page.
Scroll down until you locate the "Safe Search Filtering" section of the page.
You will see three safe search options: "Use Strict Filtering," "Use Moderate Filtering," and "Do Not Filter My Search Results."
Click the "Do Not Filter My Search Results" option to check the option and click the "Save Preferences" button to save your changes.
Google guide making it easier
http://www.googleguide.com/preferences.html
Editing SafeSearch Filters
http://www.google.com.au/preferences?hl=en

Aug 15, 2013 | Computers & Internet

2 Answers

Locale data-files


Hi there,

First Un-install Google chrome from Control panel. And click on the link below to download Google chrome.
https://www.google.com/chrome/index.html?hl=en-GB&brand=CHMA&utm_campaign=en-GB&utm_source=en-GB-ha-apac-in-bk&utm_medium=ha

Thank you.

Aug 15, 2012 | Google Chrome

1 Answer

I have my google email address and I know the password but cannot access my email is there a number at google I can call?


Hi and welcome to FixYa!

There isn't a customer service line you will be able to access. The steps they allow you to take is at this link;

https://www.google.com/accounts/recovery?service=mail


Enter your email address,

Click submit;

Enter captcha;

A message will be sent to your back up email you signed up to gmail with.

If you do not have access to that email any longer to have gmail send another password;

In order to proceed with resetting your password, you'll need to stop making login attempts. Please allow 24 hours since your last login attempt then visit the page again. Please note: accessing Gmail via POP, IMAP, mobile, or with other Google products is considered activity.

You'll now have a chance to answer your secret question.
  1. Go back to the link i sent you at the top of this message;
  2. Enter your username.
  3. Click Submit.
  4. Answer the captcha.
  5. Click Submit.

If you're unable to answer your security question and you have a recovery email address on your account, a link will appear at the bottom of the secret question results page.

Please try to answer the secret question given. If you're still unable to answer the secret question and are sure you're the correct owner of the address; go to

https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1

and provide as much information as possible to help them investigate your issue. This is the only way you will be able to contact Gmail to have them assist you.

Hope this helps! good luck!

KittyTech

Sep 01, 2011 | Google Gmail

2 Answers

Every time I attempt to download the flash player I am unable to; the site won't allow me to download. Any idea what the problem could be?


Which operating system are you using? It might differ between Windows and Mac, or any other operating system you're using.
It might have to do with the browser too. Which browser are you using? I know that with Google Chrome, the site to download flash at won't let you because flash comes built in to Chrome.
If you're on windows, this page will let you download flash: http://download.cnet.com/Adobe-Flash-Player/3000-2378_4-10001055.html

May 04, 2011 | Adobe Computers & Internet

1 Answer

Help me figure out or fix my e-mail. I am unable to open my e-mails to read and also, cannot send e-mails


Type search www.yahoo.com to arrive at the mail providers website. Once at the display interface, observe the mail logos that allows to display mail features at click of button. The mail display page of yahoo mail should request to key in user anme and password to already established account holders. usually the appropaite details recognisable to a member has to be type keyed where for example capulise features that would have been recognised a password is necessary to allow accessiblitity to member account. Observe the computers keyboard features to enable or disable caps lock keys that may have contributed toward least deriving accessibility with an authetic password and useranme. Also, usually several attempts to log into personal acount would have locked the access retainable by emailing or calling by phone the network account holder to perform changes. Unless the yahoo mail page displays such messages requesting to contact an account administrator least becomes unnecesary to gain accessiblity. Observe the yahoo mail account to ascertain the most appropiate means to log in.

Feb 16, 2011 | Yahoo Mail

1 Answer

When I attempt to login to Yahoo mail, I am told that my password is incorrect. Even though I know my password, I attempted to go through the password retrieval process. This process requires me to enter...


Hello,
Try this processes from another computer, i guess your system may be infected by a virus which do not allow you for completing the process. if it done on other computer, check your system with updated virus cleaner.
Also check your keyboard, may the keyboard missing the entry.
Good Luck

Dec 10, 2010 | Yahoo Mail

2 Answers

Redirected from yahoo email


You may have a virus or worm that has infiltrated your network and it is routing you to the google page away from your Yahoo!Mail. I would recommend doing a virus scan on all the computers attached to your network including locking down your firewall on any routers, hubs, switches and on all windows platforms utilized by your computers. Once that is done, proceed with a full network check which you may need to consult a local computer repair company if you are unable to do the network scan yourself.

Dec 18, 2009 | Yahoo Mail

2 Answers

I'm unable to access my yahoo mail.


It seems the problem of your browser. Please switch to browser to firefox if you are using explorer. You may use Google Crome as a browser.

Apr 01, 2009 | Yahoo Mail

2 Answers

Mozilla Firefox Crashes at times when fowarding e-mails.


My first recomendation is to run a virus scan. Hopefully you have an up to date virus app installed.
If you are sure the problem is not a virus, my next recommendation is to uninstall adobe flash and then reinstall it. From the sound of what you are doing, I believe Flash may be corrupted.
Last option is to reinstall Firefox.

Jan 28, 2009 | Mozilla Firefox

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