Question about Logitech Quickcam Chat Webcam

1 Answer

Video in but no video out, sound ok

Can see and hear the person we are contacting on skype - they can hear us but they cannot see us. How do I get the video to work?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 62 Answers

Open skype from the tools menu choose options then video settings. You should be able to see yourself. If you don't you have a problem with your camera

Posted on Mar 11, 2009

1 Suggested Answer

yooperbud
  • 8637 Answers

SOURCE: i cant get any sound from my end on skype. Vision

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Nov 15, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When on skype i cant hear other person


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Hope this helps.

Jan 11, 2013 | Webcams

1 Answer

Have purchased a Microsoft VX-6000 webcam and have downloaded and installed software. Having trouble with viewing through Skype. I can see and hear other person, they can hear but not see me.


Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
If the webcam broadcasts your software is OK

Start Skype.
On the Tools menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Set your speakers as default.
Select your webcam as the default microphone.
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Dec 18, 2009 | Microsoft LifeCam VX-6000 Webcam

2 Answers

I CAN SEE OTHER PERSON AND THEY CAN SEE ME BUT CANT HEAR ME BUT I CAN HEAR THEM .WHAT HAVE I DONE WRONG


The problem is either the microphone is not connected/faulty or the wrong microphone is selected in the Skype Audio setting.
To check if the microphone is working - go to Start - All Programs - Accessories - Entertainment - Sound Recorder and do a test recording.
If the sound is doesn't work then open Device Manager - Sound, video and game controllers and check the microphone is enabled and working. If it isn't listed or has a yellow ? against the microphone then you need to install the microphone device driver.
If the microphone is working then open Skype then click on Tools tab -then Options - Audio Settings - then in microphone setting and click on the microphone list to select your model microphone. Then Save your settings.
To test your microphone settings then go to Contact list and select Echo / Sound Test.Service and follow the instructions. If this works then your friends will be able to hear you,

Nov 07, 2009 | Logitech Quickcam Chat Webcam

2 Answers

I can hear the other person but they can't hear me


Well in SKype as i remember u have to select a Video device and a Microphone.. make sure u have the same camera selected for sound as well as for video

Aug 11, 2009 | Logitech Quickcam Chat Webcam

1 Answer

I can hear & see the other person/they cant see me


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, on left panel, go to down and click on Super Webcam and click on Start Super Webcam Mode Automatically.
  5. Then click APPLY and then OK.
  6. Next click on MESSENGER and then click on MY WEBCAM and you camera should BRODCSAST and you will see your picture.
Hope this helps. Bud

Aug 04, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

The person i am calling on skype cant see or hear me


You can only use the webcam with one device at a time? If you are sure the webcam is working properly shut down the software specifically for your webcam.

Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

May 11, 2009 | Logitech Webcam

2 Answers

Problems with Skype and Logitech QuickCam Pro9000, when trying videochatting. I can see and hear the person I talk to, but can´t get my webbcam to connect with Skype. In the small window, where I should...


if you have the correct driver ...and it works on other instant massaging programs..like yahoo messenger or so...it means that the problem is from settings and so ...and its nothing wrong with th ecamera ...so ..try to reinstall skype ...

Apr 08, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Can't hear my sound playback on sound test with skype


After you install Skype and have it operational with you ID . Go to "TOOLS", click on "OPTIONS", nect go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correct Then "make a free test call" .Wait till the voice tells you to record. Then when finished talking waite for the test voice and the test persons voice to insue you audio transmition is work. Then go back to options and test your video.setting. Click on Video Settings and procede to set up you video camera. Also Visit this site to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Jan 05, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Sound - no video


Both try using windows live and set up audio and video in the settings as you did with Skpe, as it's a similair programme and supports any camera. If that works better then Skype has a problem with your camera makes.

Feb 21, 2007 | Logitech QuickCam Orbit Personal Web...

Not finding what you are looking for?
Logitech Quickcam Chat Webcam Logo

Related Topics:

99 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts

gaucherre

Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1423 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...