Question about IBM eServer xSeries 346

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Physical drives not found

We acquired a used eserver xseries 346 which came with two harddrives installed.

When we booted it up we got a physical drives not found error and attempts to install operating system fail because of not found drives.

Both of the drives have orange lights on.

What to do next?

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  • 3 more comments 
  • alex483 Mar 11, 2009

    I would like to add that the specific message said two physical drives defunct. Not sure what that exactly means. Are the hard-drives dead or something else is wrong?

  • alex483 Mar 12, 2009

    The seller claimed that it was in working condition when we bought it. The BIOS shows no drivers active. It says one logical drive is offline and two physical drives are defunct.

    I have downloaded IBM's server setup utility and dynamic analysis utility to see if it can help shed any light on what's going on with the harddrives. I've also downloaded UpgradeXpress cd to get the BIOS and firmware up to specs.


  • alex483 Mar 12, 2009

    I've resolved the problem. Everything's working fine and have installed a new operating system. What I did was just upgrade the firmware using UpdateXpress then run IBM's server setup utility which whiped old data from the harddrives and restored the RAID controllers to default. I then just rebuilt a new RAID array and the rest was history.

    Thanks guys though.


  • proserven Apr 30, 2009

    I have a eServer xSeries 346 8046 15U with Windows Server 2000 I trying to upgrade the server but they don't reconized the Scsi HD, any help please.



    P.S: I did update the chipset and still doesn't work.

  • dereknewland May 11, 2010

    Was this server in good/working condition when purchased? There is a chance the backplane needs replaced.

    Do the drives show up in the server BIOS or the SCSI BIOS?


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  • 15 Answers

I"t says one logical drive is offline and two physical drives are defunct."


sounds like RAID. Try booting up off of one drive. If there is no OS, try keeping one drive in the drive bay and see if you get a orange light then. like dereknewland said, could be the backplane.

Posted on Mar 12, 2009

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