Question about Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune Tl washer

My machine stopped at 11 minutes. It would not spin, or cycle thru the rest of the wash cycle. I lifted the top to see if the tub or agitators were spinning ccw or cw. There was no spinning of either part at all.

I replaced the clutch assy and it ran fine thru two wash cycles. It then once again stopped at 11 min and had a dc code. Now it is spinning slowly, the tub wabbles erratically (none of the tub hardware was touched during the clutch install.) and there is now water leaking from the bottom of the tub somewhere..

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  • geany226 Mar 25, 2009

    it drives me crazy, i've been trying to wash a load since sun. i wash from 9PM-9AM, so i couldn't finish this load. I have either NF sign or DC or something F- i don't remember exactly.........whish somebody helps me with this.........tkx

  • cyabye01 Mar 27, 2009

    My washer is stopping at 11 minutes in the spin cycle & displaying dc also. I can remove the clothes & it will continue to finish the cycle. I tried to run another load but it did the same thing. Can it be fixed without a repairman?

    Brooke

  • Anonymous Mar 31, 2009

    washes but won't spin or drain

  • Anonymous Mar 31, 2009

    won't spin or drain

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Mike, Sorry to hear that, is there any water around the clutch pulley?  With the front panel removed and you put the washer in a Spin Only cycle with no clothes in the wash basket.  View the Clutch pulley turning CCW and see if is turning true with no wobble? Mine spun off twice before I got it seated properly, and it was in wobble mode until I got it seated properly.   With the water leak issue maybe you can view with the front panel off and a partial fill the leak source. You can always do a quick tub pump out in service mode. As you know unplug the 120VAC to the machine before you poke around in there.  Do you still have the original clutch?  Did you remove the plastic cover and inspect the roller bearings, clutch spring and coupler? Good luck and let’s see what you find. Rich




Posted on Mar 12, 2009

  • 2 more comments 
  • dh1200s
    dh1200s Mar 26, 2009

    Hello geany226,

    What is you washer model number?  If it's a FAV6800A or FAV9800A are you failing at about 22 min into a Quick Wash cycle with dc or UC error code in the display?  If yes then I feel you have a clutch malfunction.  If it is the above model number there is a DIY fix if you are handy.  Just need to know accurate info regarding the failure code to the display and model number of the machine and we will go from there.

  • dh1200s
    dh1200s Mar 27, 2009


    Hello Brooke,



    It can, can you first verify your model and serial number, just need the first two digits of your machine serial number, ie. 10,12,16 etc. That information is located on the right back side of the machine console. Most times the clutch can be removed by the average DIY'er in about 30 min. I recommend inspecting the clutch roller bearings and clutch spring. Most of the time a clean up with WD-40 and some light bearing grease will get you back in service. If the clutch bearings are rusted up beyond clean up or the clutch spring is broken then a clutch replacement will be required. I recommend this clutch as a replacement. I put that clutch in my machine just to make sure it would work. Take a look and read thru the post in the link below. In that post I go thru a step by step process to replace the clutch (comment of 3/18). I can also provide phone support no charge; I'm a DIY'er owner of the machine. I believe the repair cost to replace the clutch and labor will be around $300 if you don't DIY the repair/maintenance for this issue, most times it is just clutch maintenance.



    I’ll be waiting for your model number and first two digits of your serial number. Rich



    http://www.fixya.com/support/t527875-may...



  • dh1200s
    dh1200s Apr 01, 2009

    Reply back to ; Posted by Guest on Mar 31, 2009won't spin or drain
    Reply back to ; Posted by Guest on Mar 31, 2009
    washes but won't spin or drain
                                                                                                  What is your model number? If it’s a FAV6800AW are you taking dc or UC errors to the display?



  • dh1200s
    dh1200s Apr 05, 2009

    Hello mikemccord20



    What was the issue?

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RF_Tim
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Maytag Neptune FAV6800AWW top loader washer


Double posting, are you still having the issue, did reseating the clutch clear the issue?

Mar 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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