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My acer extensa 5420 webcam quit working. the computer says it is unplugged. it is a built in webcam so i dont know how to plug it back in

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Acer extensa 5420-5687. It crashes quite


When you say "crash" what exactly do you mean? Please describe the symptoms a bit more so I can offer appropriate help.

Dec 21, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Webcam disabled


hello sir/maam, you can try, to enable it by:
  1. click start
  2. right click my computer
  3. click properties
  4. click hardware
  5. find your webcam from the hardware list, double click it and enable.
let me know your progress, hope this helps.

Aug 06, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

My acer extensa 5420 had to be restored recently, now my crystal


download the driver from http://www.drivershq.com/Drivers/Acer/Extensa/5420/23419/23647/37421/13607/ModelDrivers.aspx

and go to device manager and try updating the driver manually pointing at the above downloaded driver..

restart the computer and try ur webcam.

Jul 10, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Can't video conference using crystal eye webcam


pls sir webcam is just for chatting and for taking pictures thats all it can do for know,

Jul 05, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

I have a laptop but dont know how to use the bluetooth


which model of the extensa? very few laptops have built in blue tooth..

Apr 26, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Acer crystal eye webcam


You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

Go to control panel, then system properties, then device manager, then hardware. check imaging devices to see if your webcam is recognized.

Mar 12, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Acer extensa 5420


i have a acer 5420 and my crstal eye webcam does not work,my laptop keeps say camera not found what should i do?

Jan 31, 2009 | Acer Extensa 5420-5687 Notebook

3 Answers

Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

Apr 29, 2008 | PC Laptops

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