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Can not turn up the volume when answering or calling someone

I can not hear the person calling me because I do not know how to turn up the volume on this phone. The ringer volume is fine.

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  • 11 Answers

While on the phone press the side volume buttons up or go to call settings

Posted on Apr 20, 2013

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My phone is on mute, cannot hear it ring when making a call and the person on the other end cannot hear me talk and visaversa how do I unmute my phone HELP!!!!


You may have accidentally turned the volume right down. Try calling someone and when they answer, toggle up the volume using the navigation button.

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Turn down the volume. There should be a volume control, probably on one of the sides of the phone.

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Hi, Please check whether the mic has gone bad in your handset.

the connectivity is just fine as your are able to hear the caller. but if you think there must be something wrong with the caller's phone, try calling someone else and check.

please let me know if you need more help. Thank you:)

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The sound is suddenly very quiet.


this phone has many different volumes to play with, one of them is the volume for, when your calling someone, simply, when you call someone, press the volume up button, and you should hear the person louder

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On most mobile phones this is a setting hidden somewhere in the "Settings" or "Options" menu, but the easiest way to to fix it is with a simple phone call. While you are currently on a call with another person, you can turn the speaker volume up using the same button to turn up the ringer volume.

Note that this will only work if you try to turn up the volume while the phone on the other end is ringing or you are currently connected on a call.

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best thing to do, so you don't waste your money is buy a brand new phone.it will save you trouble, headaches, time, and money

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When someone phones me, the phone doesnt ring it just vibrates. but when i answer they other person can hear me but i cant hear them. My phone is a Samsung S401i


I know it's a flip phone and I am not familiar with this model, but sometimes the <--> button on the side is pressed by accident, this can adjust the volume [*during a call*] up or down.

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The problem might be the hearing volume. As far as I know, the only way to change it is in the middle of a call.

Here's what you should try...

1) Call someone.
2) Using the silver button on the left side of the phone, press the up arrow key a few times until the volume is all the way up. It will say "Hearing Volume".

Hopefully that will solve the problem and your phone will be working fine.

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Dropped phone to many times and........


I am also using motorolla v3 razer, when I dial a number, I can't hear any sound or ring, but they can receive my call. If someone call me, the phone ring, but when I answered it, I can't hear the caller. I have check the volume setting and call setting. What I did was reseat the phone components. Turn it off, and then remove and return the battery, memory card, and the sim card. It fixed the issue. I hope this can fix the issue you have.

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