Question about HP Deskjet 3845 InkJet Printer

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HP Deskjet3845 There was a paper jam, which I removed. Now, I alternately get error messages for a problem with the print cartridges and paper out (there is paper in the machine). Help!

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To remove the jammed sheet of paper :

1. Open the upper front door.
2. Grasping the print cartridge by the hand grip, pull it towards you and slightly up to lift it out of the holder.
3. Then pull the cartridge straight out towards you.
4. Locate the feed roller release lever and gently push it back to release the pressure on the paper.
5. Pull the paper out. CAUTION! The paper may be covered with unfused toner, which can stain garments.
6. If you see no paper jammed under the cartridge, remove paper tray 1. The paper may not have fed all of the way into the printer.
7. Reinstall the paper tray and the toner cartridge.
8. Close the upper front door.

Posted on Mar 11, 2009

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Error message that paper jam in paper cradle


Try this:
  • open the lid of the printer (from where you can see the ink cartridges);
  • remove the ink cartridges;
  • use warm water and cotton swabs to clean both the ink cartridges and the print head (where the cartridges sit on) off of any ink residue;
  • place the ink cartridges back into the printer and test if this works by printing something.


If you're still having issues, there may be a mechanical problem; in which case you need to get it repaired by someone.




Good luck!

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Jam inside top cover 13.05.00 also change fuser assembly


To remove paper jam. Just remove the toner cartridge and pullout jammed paper. If still coming paper jammed error message. Switch of the printer and the printer will roll over the paper jammed.

Changing of fuser drum is required if the print out came with the black strips. This happens when you print large volume of printing jobs.

Nov 26, 2010 | HP LaserJet P3005 Printer

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Paper jam problem fixed after removing toner and removing paper, but also now getting auto showing as well and ready and the cartridge ink levels. Auto not their before and now not printing. No errors...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever. Check the following video hope this helps you.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

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Paper jam in hp1300 cannot print


Remove the cartridge and paper tray to see where the paper jam is. If it is a whole page jammed inside of printer, before removing shut off printer and carefully remove paper if you end up tearing a piece this will make it harder to remove in pieces. After you have removed jammed paper reinstall toner cartridge and paper tray turn printer on and see if this clears the jam error message.

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My HP M1319f fax machine diplays a "No Print Cartridge" error.


I have checked for paper jam, remove the paper and cartridge was recognized.

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HP psc 1310 - gave paper jam and print cartridge error. There was not paper jam and paper jam message went off. My son changed one of the print cartridges, although it still had ink in it. The error...


clean the rubber rollers of the printer and try to print. if it is still having the same problem. reset the printer by unplugging the power cord of the printer while its turn on. then plug the power cord back in. once the printer is on press and hold the power/on button and the size button. when the on button is flashing then release the buttons and try to print again

Oct 28, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Paper jam - can't clear error message


Hello Nj,

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Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

Aug 08, 2009 | HP Printers & Copiers

1 Answer

Paper jam


try this....
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jan 19, 2009 | HP LaserJet 2820 Printer

1 Answer

Paper jam notification after printing one page, no paper jam


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Nov 16, 2008 | HP PSC 2210 All-In-One InkJet Printer

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