Question about Maytag Neptune FAV6800AW Top Load Washer
Thank you for the model number, can you give me the first two digits of your serial number. That number is located on the back right side of the console. I only need the first two digits.10, 12, 16,,,etc.
Let's try to troubleshoot the grinding noise issue, You mention the spin cycle. Have you taken any dc or UC errors in spin cycle? Can you try the following and let me know what you find?
1. Open the lid and rotate tie wash basket by hand Counter Clock Wise, CCW. The wash basket should rotate freely with no restriction. The wash basket will not rotate Clock Wise, CW by hand.
2. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2. (See page 33 of the Service Manual for putty knife insertion point). Also see pic attached.
3. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it will begin to rotate CCW. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction and the Spin Cycle will fail with dc/UC errors. If this is not the situation move on to step 3. This is what I refer to as a soft failure and possible clean up of the clutch roller bearings in the clutch hub may restore normal clutch operation. A hard failure would be the clutch spring has failed, the roller bearings are rusted beyond clean up. A replacement clutch is required.
Pic attached for top cover removal .
Let me know if you see the tumblers rotating in Spin Only cycle and if yo hear the grinding noise. Rich
Posted on Mar 20, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Do you have basic DIY mech. skills and do you want to save your $1K machine?
If so Google Neptune TL Washer FAV6800AWW
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800A top load machine.
Google this FAV6800A/FAV9800A Outer Tub bearing replacement to see what is involved in doing an Outer Tub Rebuild.
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