Question about HP Pavilion dv9000z Notebook

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1 yr & 4 wks old, bottom 2/3 of screen fuzz of lines

Hi I can not even log on to my laptop as the bottom 2/3rds of the screen is so fuzzy line like, the mouse moves freely where the screen is clear and stops where it becomes fuzzy, tried all the usual battery stuff, any idea's? I saved for a long time to get this laptop and it is my life line as on home dialysis. I expected more than 1 yrs use from it,.
Thanks in advance for any advice.
Naomi

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  • aliokas May 11, 2010

    Could you take a picture and post it here?

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  • Master
  • 370 Answers

A couple of things that you might try.

1. Try changing the screen resolution - control panel - display - settings

Posted on Mar 11, 2009

  • kbdesign
    kbdesign Mar 11, 2009

    A couple of things that you might try.

    1. Try changing the screen resolution - (control panel - display - settings)
    2. Re-install the video drivers - (download from mfg web site)

  • Stephen Kane Apr 01, 2013

    You won't be able to do either of these things because you can't log in. However you may be able to reload your computer using your original discs and drivers s

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the drivers are corupted, did it come with anytype of software, you mite have relaod the video drivers for that machine, but i would try getting any updated software.

go into control panel open up device manager, open display adapter or right click the on while on display adapter and select updated software.

www.drivershq.com

www.hp.com/drivers

hp has a very good customer service line that maybe abile to help you faster than 4 wks.

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