Question about HP Pavilion dv6000z Notebook

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ONLY THE TOP HALF OF THE SCREEN WORKS BOTTOM 2/3 FUZZY

Hi I bought my hp pavilion feb 08, in the last couple of weeks the screen has just ceasesd to fully open and the mouse moves at the top of the screen theb stops where the screen is fuzzy sort of lines at the bottom majority. I am really upset as I saved a long time to purchase this laptop and expected more than a years use from it.I can not log in or any thing. The company I purchased it from are not willing to assist me as it is 4 wks and a year since purchase date. Any Idea's??
Many thanks in advance naomi.

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  • naomiandrew Mar 11, 2009

    Oh I will try..... not to computer literate!!

  • aliokas May 11, 2010

    Could you take a pictur? And post it here?

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The drivers are corupted, did it come with anytype of software, you mite have relaod the video drivers for that machine, but i would try getting any updated software.

go into control panel open up device manager, open display adapter or right click the on while on display adapter and select updated software.

www.drivershq.com

www.hp.com/drivers

hp has a very good customer service line that maybe abile to help you faster than 4 wks.

rodgandysr

Posted on Mar 14, 2009

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