Question about Bissell Lift-Off(R) Revolution(R) Turbo Upright Vacuum

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Bissel 3760-4 brush motor doesn't turn on

Belt is on. Cleaned the brush shaft and bearings, so it spins freely. The lower unit doesn't turn on when it is powered up and tilted???

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1 Answer

  • Official Brand Answer
  • 315 Answers

Hi Tim. I understand the brush is turning & belt is fine. You may want to remove and reseat the canister. If this doesn't work, you'll want to have one of our Authorized Service Centers inspect your vacuum.
Here's a link to assist you in locating one in your area:

Posted on Apr 25, 2013


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a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
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Posted on Jan 02, 2017

  • 1673 Answers

SOURCE: Bissell Proheat 2x Series 8920 - Brush Belt Metal Shaft Sprocket won't turn

Most likely the brush motor is bad and not turning, part #2036757, would sell for around $23. To get to it, start taking out screws on the top cover, that motor is under the that top access cover.

Posted on Jan 22, 2008

  • 417 Answers

SOURCE: Bissell 9400 Carpet Cleaner

I have a Bissell 9200 Proheat 2x with same issue.
theres a circuit board in the handle that controls the DC brush motor and a handle release switch near the back wheel. Its either the motor, circuit board or release switch, Ive isolated my brush stoppage to the circuit board by testing. If your handy at all you can test to see what it is. Begin by disassembling the handle by removing several screws, be careful as there will be two different lenghts of screws, inside the handle is the dreaded circuit board brain screwed to the back handle attached with four wires via connector. the grey and black wires go down to the motor and handle release switch (theres a switch that stops the brush motor when you put the handle up in the bottom by the wheel), yellow and red wires are 120 volts form main switch, use a circuit tester to check for voltage from yellow and red and switch to continuity to check if the motor has an open circuit or busted handle switch. I suggest using a digi cam and take pics of disassembly and masking tape to mark hoses if your going to disassemble the bottom. FYI Bissel will not let you order that circuit board but will let you order the motor, I dont know about the switch. Looks like Im going to build my own circuit board from radio shack parts , Im not sending my Bissel back to Bissell, I could go on and on about that LOL.

J Meredith

Posted on Jul 09, 2008

  • 350 Answers

SOURCE: Bissel Pro Heat Turbo attachment does not work.

Something is probably clogging up the suction.
Try to snake it out with a coat hanger or similar tool.
Often, especially with shedding pets hair will clog the suction pipes
Hope this is helpful.

Good Luck!

Posted on Jan 24, 2009

  • 3 Answers

SOURCE: roller brush doesn't turn

Sometimes you have to replace the brush roll itself depending on what kind of vacuum you have.

Posted on Aug 03, 2009

Vac Belts
  • 701 Answers

SOURCE: How do I replace the brush belt on my Bissel proheat plus shampoo

Here is a link to the manual and a link to the belts that you need for your model:

Bissell Pro Heat Plus User Guide

Bissell Pro Heat Plus Replacement Belts

Posted on Nov 06, 2009

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Related Questions:

1 Answer

I put a new belt on my vacuum cleaner and it burned off because the brushes won't turn

Hair, dirt and dust can build up underneath the end caps on the brushroll which can damage the bearings if your brush roll has them. If not cleaned occasionally the debris will cause friction which can keep the brushroll from spinning freely which will cause the fast spinning motor shaft to melt the new belt. The old belt was likely loose enough it did not have enough friction to burn the belt. Many people assume they got a faulty belt when this happens but it's usually a problem with the brushroll. The brushroll is very important to getting dirt out of carpets and should be replaced every few years. I suggest a new brush roll and be sure to remove it occasionally to clean it and put on a new belt at least once a year.

Mar 11, 2017 | Vacuums

1 Answer

Brushes do not turn when vacuuming

More than likely you have a broken belt. If you try to spin the brush by hand with the vacuum unplugged and it spins freely, your belt is broken, or has come off the roller or motor shaft. If it will not turn freely or does not turn at all when you try by hand, you may need to replace both the belt and the brush. You can first look at both ends of the brush to see if there is a build up of hair or string etc. around the brush bearings. If there is clean that off and see if the bearings spin freely. Also, let us know what type of vacuum you have so that we can give you more detailed information that would help you better. Hope this helps!

Apr 30, 2015 | Vacuums

1 Answer

Motor smells Oreck Xl2

If it smells electrical, than you may need a new motor. If it smells more like burnt rubber, than you may have a brush or motor problem. To check you brush, take out the 5 screws that hold your bottom plate on the vacuum and remove the plate. Disengage the belt and see if the bearings at each end of the brush turn freely. If they do not, replace your brush. Also spin the motor shaft by hand and see if it turns freely. Hope this helps!

Mar 02, 2015 | Oreck XL21 Bagged Upright Vacuum

2 Answers

What is wrong...My Eureka commercial vacuum C2094g smells like burning rubber, replaced belt (style RD) but it was smaller in size and very hard to put on. Am I using the wrong belt? it looks like the...

Replace the Roller Brush. Sounds like bearing in it is locking up and the the belt is slipping and not turning the Roller Brush as it has a locked up bearing. You will need to go ahead and get a replacement belt just in case you have stretched the older belt to a bigger size. I had this same experience with a Hoover and it solved my problems of "rubber burnt smell".

Apr 27, 2014 | Hoover S3765-040 WindTunnel Bagless...

1 Answer

Brush roll won't turn only a few times

Unplug the machine and lay it on it's back with the handle release in the release position (the vacuum head should be laying flat also). Remove the foot plate from the vacuum head. Manually turn the brush roll (called a beater bar). The beater bar should turn fairly easily and the belt should turn the motor armature shaft (now would be a good time to check the inside surface of the belt for grooves or damaged spots which would cause the armature shaft to slip on the belt). If the beater bar has too much resistance to your turning it, I would suspect that the bearings at each end of the beater bar are fouled with hair, carpet fibers and string. Remove the beater bar from the machine and manually spin the motor armature shaft (where the belt contacts the motor) to see that the motor armature shaft spins freely. Remove the bearings from the end of the beater bar (they won't come off easily so you may have to use a prying tool such as a screwdriver). Try to spin the bearings. If they are fouled, dribble some rubbing alcohol into the bearing (I use a spray bottle... it's much neater) and turn the bearings while keeping them soaked with alcohol until they spin freely without ratcheting. Drop some 30 weight engine oil into the bearings until they are saturated, then clean the outsides of the bearings with a clean rag (no alcohol) until the outsides of the bearings are completely dry and no oil drips out of them (don't want the oil to attract dirt). You'll probably need to replace the belt. Reassemble the machine and it should work for you.

Jun 07, 2013 | Oreck UPRO14T - Vacuum Upright Commercial...

1 Answer

Bissell 7901-1 Cable that turns brush ripped. Where can I get a new one and how do I replace. Also when I turn to the high trafficsetting fluid doesn't spray out but it does on water only. Spinny...

If I'm understanding your question concerning cable/belt ,you can go to a bissel parts supplyer on line and order what you need ther are two bels that are envolved inthat area. The one that turs the brush is the belt with the teeth/cogs on it. To replace it there is an accesess door on the right hand side,using a screwdriver gently pry up on the door,which will expose the belt area .The belt that you are replaceing will attach on the brush then strech it to the point of the motor shaft, since one belt remains it's a simple prosses of elimination.the rest of your question is some what envolved I've requested info about the same area. So you might want to keep a look out for the answer tohow realign smartmix valve
Hope this helps.

Jun 17, 2011 | Bissell 7901-1 ProHeat Scotchgard Upright...

3 Answers

Eats belts immediately

HI There,

Usually when the belt breaks immediately, this indicates that your roller brush has gone bad and needs to be replaced. I have never seen the motor shaft being damaged and causing belts to break before. When the roller brush can't spin because it's bearings have worn out, the motor shaft continues to try and turn the belt, but since the belt can't spin the motor shaft at that point burns right through the belt.

To make sure that it's your roller brush, remove the brush from the vacuum cleaner, and hold it using just your two pointer finger tips, holding just the bearings caps at the end of the bar, and not the bar itself.

Try to spin the brush using your thumbs. Does the brush spin freely without resistance? It should spin completely around 3-4 times on each spin. If it doesn't spin, then your bar is bad.

If the brush doesn spin, and it continues to break belts, this means that the belt is being installed incorrectly, and is being pinched by the roller brush. Pull the belt forwards after installing to make sure the brush spins freely.

Hope this helped you,

Chris Jones

May 01, 2010 | Dirt Devil M086355 Bagged Upright Vacuum

1 Answer

Brush won't spin. Put it back on the ribbed belt

Make sure the driving motor (power on) is turning (without the belt attached). Make sure the brush turns freely when the belt is off (it's probably jammed with wound-up hair, thread, and other debris--remove the brush and clean/lightly oil the bearings). Check the tension of the belt which should be fairly firm--replace if sloppy. Rotate the motor shaft by hand when everything is back together and make sure the brush can be driven without the belt trying to jump off. Hope this helps!

Mar 03, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

1 Answer

I have a hoover elite 200 it did not have a belt on it when i got it and i cant find the drive shaft.

You must remove the lid of the vac and find the pulley end of the brush. directly behind it one hand length you will see a small silver shaft. If the shaft is other than silver it is coated with burned rubber. or rust and dirt.
Clean off the burned rubber polishing the shaft with wet dry sandpaper . Then rotate by hand to test for any blockage in the motor fan. Also rotate the brush roll to see that it spins freely. Using a genuine hoover ELITE belt wrap the belt around the motor shaft and brush roll and use the brush to stretch the belt forward as you lower the brush into place. Once seated , rotate the brush again to see that the belt is turning, then reinstall the lid. Do not pick up anything larger than your fingernail or you will blow the fan on this unit.

Sep 12, 2009 | Vacuums

5 Answers

Roller brush won't spin (bissel 6390/3910 series)

I just fixed mine. It took me all of 10 minutes. Pull the brush out. Stand the brush on end on the edge of your study work bench/table top. while holding the brush vertical( on end) take a small phillips screwdriver and tap using a hammer on the metal pin you see in the middle of the brush. Keep tamping and the whole assembly will come apart. What you will have then is a long metal shaft, 2 bearings(they are acutally skateboard wheel bearings same number same make). Clean the gobbed up hair with a razor blade and then reassemble by tapping back together. The bearing wont be worn out because they are way too tough for a vaccum. We used ride down hills on them! a ten minute fix wow and you wont have to drive to vacuum shop and spend $$ and time

Dec 31, 2007 | Bissell 3594 CleanView PowerTrak Bagless...

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