Question about Acer Aspire 5720 Notebook

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Webcam not found

My builtin webcam stopped working a few weeks ago. Now I notice there is no icon or anything in the programs feature. I can not find anything about my webcam on laptop. Is there a way I can go online, redownload my webcam? If so where and how do I do it?

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  • s_kuether Mar 12, 2009

    Its a crystal eye webcam built in--also I use to be able to take still shots from webcam but b4 I lost it I couldnt do it. Hope thats what you meant by model being a crystal eye--laptop is acer aspire 5720Z. Thanks for any help u cna offer.

  • christian Abong May 11, 2010

    what is the model of your cam?

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How to use webcam on acer aoi-301 labtop


Check this first: Certain Acer laptops come with a built-in Webcam called the "Acer Crystal Eye." This Webcam is located in the center of your lid just above your LCD screen. Those models that possess this integrated Webcam also have a program with the same name. This "Acer Crystal Eye Webcam" program allows you to record video through your Webcam and save it on your hard drive.

Step 1 Click "Start," "All Programs," "Acer Crystal Eye Webcam" and click the program shortcut of the same name. This opens up the Webcam where you can see yourself, but it hasn't started recording yet.
Step 2 Click the video camera icon, which is the one second from the left under the video display. This starts recording the video.
Step 3 Click the video camera icon again to stop recording and save your video. You can also delete the video by clicking the clip's thumbnail on the bottom panel and clicking the trashcan icon.
Step 4 Locate the video file on your hard drive in your "My Videos" folder, which can be found inside your "My Documents" folder.

Dec 14, 2015 | Acer PC Laptops

1 Answer

I have an acer aspire 5535 with a crystal eye webcam. I had to reformat. afterwwords, I could'nt find a Icon or anything for the webcam so went to acer/support and dowloaded both drivers again now I have a...


You can right click on the icon and check it's properties.

It should link to the proper place in your program files. This is the path specified for my icon. You might actually be able to copy and paste this into your icon properties and see if it works.

Otherwise, you should open Program Files in your C: drive and look for the Crystal Eye folder that has been installed since you re-installed it from acer/support. Find the executable in the crystal eye webcam folder that does start your webcam properly, and then when you've found it, right click on it and specify that you want to make a shortcut to it. Then take the shortcut that appears and move it over to your desktop to replace the disconnected icon that isn't working.


Good luck,


Lyle

May 03, 2010 | Acer Aspire 5535-5050 Notebook

2 Answers

The web cam does not work at all on either the quick viiew software although we have downloaded the driver it is not found


Activating the webcam
The drivers for the webcam are pre-installed and an HP Webcam 1000 icon displays on the desktop. Double-click on the icon to activate the webcam. The blue light illuminated next to the webcam lens, just above the LCD screen, indicates the webcam is on.

If double-clicking on the icon does not activate the webcam, do the following activities:

Click Start, then right-click on My Computer, and then select Properties.

On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled. See figure below.
Figure 1: Disabled Webcam Icon

To enable the webcam, right-click the HP WebCam 1000 icon and click Enable. The webcam icon should display on the Desktop.
Alternate locations for the webcam icon
If the webcam is installed but the icon is not displayed on the desktop, look for the webcam icon in one of these alternate locations.
Click Start, and click My Computer. The webcam icon should be displayed with the other devices. See figure below.
Click Start, and click Control Panel , and then click Scanners and Cameras. The webcam icon should be displayed with the other devices.
The HP Webcam 1000 does not install a listing under any of the All Programs menu.
Using the Webcam Diagnostic Test
To ensure the webcam is operating, do the following activities:
Right-click on the WebCam icon, and then select Properties.
Click on Test Camera under Diagnostics on the General tab.
The test should only take a few moments, but allow the test to complete operations by itself.
The result of the test, either “passed” or “failed”, will be displayed.
Figure 2: Webcam 1000 Properties Window

Mar 11, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Acer crystal eye webcam ''not found''


okay, so after a lot of frustration because I don't know much about computers at all, I think I have it fixed. I went into control panel - programs and features, and selected the camera. Then if you go to change, you can fix it with the previous program. It seems to have worked for me! I wish I could be more specific, but I really was just shooting in the dark. Hope this works for you!

Oct 03, 2009 | Acer Aspire 4720 Notebook

1 Answer

9300 aspire notebook webcam not working


hi there, i had the same problem back a few month ago. the solution for me was, i twisted the built-in camera 180 degree a few times, after that, i heard sound indicating my system found a new hardware and it started to install them, which in my case, the webcam ^_^
maybe the connection is the problem, mine is acer aspire 5580 laptop.. hope this help

Oct 29, 2008 | Acer Aspire 9300 Notebook

1 Answer

Webcam


Vista does not have a stand-alone feature for Compaq Presario c700 webcam. You need to have another application to use the webcam. Fortunately, I found an application, YouCam, that allows you to take snapshots (and even videos) using the built-in webcam of the laptop.

Apr 26, 2008 | Compaq Presario 700 470024-192 Notebook

1 Answer

Acer Crystal Eye Web Cam


did you update any software? and as my 800th solution, you are entitled to a complementary TuneUP via our Shared Screen Service..send an email to the one listed on my profile.

Feb 26, 2008 | Acer Aspire 5500 5570-2609 Laptop

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