Question about Jacuzzi Bath Era BK37 959 White toilet bowl and tank

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Flush assembly I am having trouble finding a replacement flush assembly for my Jacuzzi Era toilet. I replaced the flapper and thought the problem was fixed but water bills for 3 times my monthly average prove otherwise. I just came from Lowes, where I bought the toilet a few years ago and they cannot seem to locate a part to fit the tank. Why would any company sell such a product, and why would any consumer in his right mind buy one, knowing it could not be easily repaired?

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  • Anonymous Apr 06, 2009

    The water in the tank keeps running, I cannot find a flap that fits it. I went to Lowe's and couldn't find any help. If someone knows where to find a flap, please tell me.

  • Anonymous Apr 20, 2009

    I am a contractor and will not be purchasing any more toilets from Lowes because of not being able to buy parts for Jacuzzi. Why sell products that you can not repair?

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Http://products.jacuzzi.com/nd/viewone_07.d2w/description?SCIN=T&SGIN=ERAELONGATED

Follow the link above. You will find a link to a dealer in your area that will have the proper parts for your toilet. Often these toilets have brand spacific parts for them. The poblem with places like Lowes, in regards to their employees is that they are not trained to know the details about repair. Most of these people have never been in the industry in which they are selling products for. Also, most homeowners arent concerned about how they are going to repair this product at the moment, just how it looks at the time of purchase plus most homeowners don't repair their own, they hire it done. Hope this helps.

Posted on Mar 20, 2009

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