Question about Brother Multi-Function Center MFC-5490CN All-In-One InkJet Printer

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Have full black cartage, but brother 5490 is only printing in red

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  • 58 Answers

Perform the head cleaning/purging, if still the same, replace the printheads.

Posted on Apr 20, 2013

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Posted on Jan 02, 2017

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SOURCE: Is there a way to

No, their is not.

Posted on Jan 29, 2009

  • 43 Answers

SOURCE: red will not print after cleaning several times

There may be a problem with the printer's mechanism, electronics, or even the software. You should probably contact the company, and explain the situation. Presuming you have an internet connection, they may be able to correct the software via your computer, over the internet. You'll just have to allow the company access to your machine.

Posted on Oct 22, 2009

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Run a cleaning cycle on the print head through your printer utility. Then run a check nozzle test to verify if the nozzles are cleaned. Use only denatured alcohol and a Q-Tip to manually clean the cartridge holder & orifice.

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Hi Karen,

Did you make sure to put the black cartridge in the slot specifically for the black cartridge? If you did so, then maybe someone else put a red cartridge in the black cartridge slot previously. It seems like there is red ink in the wrong well.

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Due to not used your cartage the opening of the cartage lid become freeze so put it for some time below running water and then try to print it will work

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Black electrical tape is the answer and it’s because the tape is BLACK. Even if u put black tape on an empty cartage the printer will still try to print.

The tape goes on the side of the cartage that faces the back of the printer (where the sensor must be).

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