Question about DeLonghi DE500 Dehumidifier
This model has a pump out feature which has ceased to work. Possible problems are dead pump, pump safety cut off (thermo switch), reservoir level switch to activate pump, or maybe even control circuitry. It appears this item wasn't meant for servicing, as it's not easy to gain access to the innards to probe around. What would you suggest is the most likely cause of failure and have you any thoughts on where to acquire repair parts?
I have the same problem. Very annoying. My suggestion is to go to your nearest dealer and throw the unit through their front window.
Posted on Aug 04, 2007
My pump also stopped working, and the unit is a mere 2yrs old. I called DeLonghi and they told me to take it to the nearest DeLonghi repair center, which said it would be $120 out of my pocket to repair the pump. I might as well just buy a brand new unit (from a different company).
There are people all over the internet complaining about DeLonghi's pump, seems like it's a prevalent issue that requires a recall by the company. Any others experiencing a pump problem?
Posted on Jul 08, 2014
I fixed my humidity sensor... It wasn't broken. It was wet. Take off the panel holding the air filter, and open up the little plastic box (1"x1/2") mounted to the front of the radiator fins. Mine had a drop of water inside of it. I dabbed the water with a kleenex, let it dry all day, and re-assembled. It works fine again.
Posted on Oct 20, 2007
I took mine apart, it had mold/algae in a one-way valve. When I cleaned out the valve and reassembled, it started working again. Now my humidity sensor is reading 90% all the time. This thing is only 18 months old. After reading this thread, I am also looking for my nearest dealer to throw the unit through their front door.
Posted on Oct 20, 2007
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