Question about NEC DTU 8D-2 Corded Phone
The hold music is playing on the intercom on one of my phones and i don't know how to shut it off
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Posted on Jan 02, 2017
Music on hold comes from an external box attached to the system cabinet. It should have a volume control on that box.
Posted on Feb 04, 2009
My guess is that you have a KXT-624 or 824 system.Follow the instuctions here: http://www.onholdplus.com/products/7000series_connect1.html
Then, if you get lucky, when you go to any system phone and press "1" without picking up the handset, the music will play.
If it doesn't and you don't get MOH, you may have to do some programming in system program 111.
Posted on Mar 19, 2009
If it's truly music and not tones, the music comes from a device plugged into the system cabinet. On the side of the system there is a port marked MOH with a cable and a box at the other end. Here's where you find the MOH device and either change the CD or record new messages into it.
Intellitouch has a product called message studio that lets you make your own message on hold messages here:
The demo is free, and a licensed product is about $30.
Posted on May 11, 2009
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