Question about Office Equipment & Supplies
No jammed paper found but continues to show above message i have turned it off and on and checked for jammed paper and turned machine back on. Same message continues
Posted on Aug 03, 2016
Only 2 possibilities: paper overload or small piece of paper stuck way in the back where you cannot see or feel it- take tray out and remove the back of printer- you'll see it
Posted on Apr 19, 2013
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Posted on Jan 02, 2017
Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.
Posted on Mar 04, 2008
I cannot receive faxes or print anything.
The message says that "there is no paper in the machine". There us plenty of paper in the machine and I push "OK" and get the same message
Posted on Jun 27, 2008
ring canon support on 0844 369 0100
they suggested i do a roller cleaning - but i cant find this option ?
Posted on Aug 20, 2008
PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
Posted on Jan 04, 2009
Tips for a great answer:
Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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