Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune Reformating? I have had my zune for about a year, and ever since the end of January it refuses to play songs or even upload them from my computer. My software is up to date on both the computer and zune, and the error message it gives me when I try to sync songs and such to my zune is that my zune needs to be reformated. How do I go about doing this?

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The following forum discusses reformatting a Zune:
http://forum.darkzune.com/zune-support-forum/zune-id-123-reformat-zune.html

Hope it works for you.

Posted on Sep 28, 2009

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8GB Zune Mp3, Wont Sync


Go To the Zune site and get the Zune software to do that.

Jan 04, 2010 | Microsoft Zune JS8-00001 Digital Media...

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I had a Zune 30gb and all my music is on my comp with the Zune software. I broke my Zune 30gb and bought a Zune 120gb; but, how do I set this new one up with the software so it can get all my songs?


You will have to re-sync it. You cannot just upload the "image" of your old Zune. You will have to treat is as if you never had a Zune in the first place. You CAN transfer your Zune's name and tags, but you can't have it automatically upload all of the old songs onto it.

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1 Answer

I can't add songs to my zune player


More information on Zune related issues can be found at the Zune website:
http://www.zune.net/en-US/support/default.htm

There are many problems that can occur if you cannot upload songs to your Zune.
Is your zune plugged in via USB to your computer?
Is your zune ON?
Does the Zune software recognize that the Zune player is plugged in?
You can also go to your account settings in the Zune software and set it to where your music files are stored so it adds them.
If you have the Zune pass, try and download songs and then SYNC the software and player (little sync icon on the bottom left of the program).
Again, there are multiple reasons and cases on why you could be having problems. Please goto the Zune link for support and read through their faq's to assist you. If you still have problems, reply with a more detailed problem.

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1 Answer

Want to put music back on my zune,it wouldn't sinc,


May have to reset the zune to factory default settings...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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1 Answer

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Go to settings in the top right portion of the Zune software,
Click Device update, make sure it's up to date, then install games.

Darndest thing, but it worked for me. :)

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1 Answer

Error Code COOD2772


This stuff just recently started happening to a lot of us... My **** started acting up yesterday... First was giving me some sort of error telling me it cant access my zune please disconnect and try reconnecting........ Now I am getting the same error you guyz have been getting talking about reformating.... i am going to call tech support today EVEN though I know their lame solution will be just to reformat... I want a root cause for this stuff.. Probably was some sort of windows update ****

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1 Answer

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unlock zune. click the back button like ur going to menu. and hold it. then on the circle thing hold the up button like u want to go up songs hold both and zune restarts. and ur good.

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