Question about HP DesignJet 500 InkJet Printer

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Bumping on carriage returns

When printing the carriage seems to be bumping on the return journey

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  • 297 Answers

There is probably a build up of belt fibers in the carriage drive motor gear. (look inside on the left side where the belt is looped around a gear...there will be a reddish substance in the gear teeth causing the bump. You can clean the gear teeth out, but the belt is wearing out and needs replaced asap. There are some you tube videos showing how to do this, but it takes a few hours to do it correctly, so you may want to have a professional do the job.

Posted on Oct 16, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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hvpatel
  • 152 Answers

SOURCE: carriage stuck

change "encoder strip"

Posted on Feb 28, 2008

  • 3 Answers

SOURCE: HP 1610 - Skipping Lines when printing w/carriage return

You are lucky you can print ANYTHING! My unit has NEVER worked (3 years) due to a hardware defect of HP. I downloaded patches, cleaned/replaced cartridges, etc.
Spoke to HP last nite-Was told printer was junk-they don't carry it or any parts to fix it anymore!! I was told to replace it!

Posted on Apr 20, 2008

  • 61 Answers

SOURCE: carriage jammed

first open the door and ckeck out any optical in carrage moving area are not shigted if the carrage movoing area are free then ckeck in service station it is working properly or not if it is working properly then ckeck the endcoder strip and if it is also ok then reinstalled the mecanism your problem will be solved

Posted on Jul 24, 2008

sfks
  • 14 Answers

SOURCE: CARTRIDGE JAM

Fiend your solution direct from hp. Here is your solution...
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
341

Posted on Mar 19, 2009

  • 54 Answers

SOURCE: HP 5610 all-in-one fake "paper jam"

I request you to please perform the below steps to reslove false paper jam..


Step one: Perform a partial reset

  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next solution.

Posted on Sep 04, 2009

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Set SWDIP switch 1, switch number 4 to ON. That switch controls whether when you get a CR (Carriage Return), you get just that carriage return or a CR-LF (carriage return + line feed). You need the latter. Setting the switch to ON will accomplish that. Have a good day.

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My printer reports a 86.01 error which seems to associated with a paper jam. I have opened it to clear the jam yet there is no paper jammed on the printer. This printer cannot load the roll paper for...


The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. Or the service station is defective or the carriage belt is broken and the carriage can't move.

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There's an error appears. It was error number 86


86.01 can be a couple of issues pertaining to the movement of the carriage assembly.
1. Too much friction in the Slider Rod. Lubricate the slider rod.
2. The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
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3. Check the carriage belt for wear. Check the carriage path for debris. If the belt is worn, replace the belt. Also, clean the teeth on the carriage drive motor, the debris from the belt will accumulate on the teeth.

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The linespace selector lever is probably at zero 0
try moving it to 1 1 1/2 or 2. There is also a detent lever that releases the ratchet of the roller. You should feel a bumping when you move the roller wheel.

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Problem Description: Carriage-Axis shutdown. Corrective Action: If this error code appeared but was NOT caused by a paper jam, then try the following:
1) Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
2) The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly
3) Perform the Carriage Movement test

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Is it stopped befor the sign indicating that the cartridge is empty? If yes follow the hint. In normal operation the cartridge carriage waits a bit before returning to its parking spot after printing. It usually does when you switch it off.

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