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If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.
It is probably not the greeting but the personal verification settings;
RECORD YOUR NAME (personal verification)
Log in to your mail box
Press 8, then 2, then 9
Press 5 to record
Say your first and last name at the tone
Press # to end recording
Recording will play automatically
To accept and exit press 4
To re-record press 5
Panasonic has 2 voice mail systems that operate on the TDA/TDE/NCP system. By default, the voice mail extension is 500. If you dial it, the system will answer and you can follow the prompts to record and change the greeting.
If your voice mail is embedded, then you have some oher codes like *382 to play it back and *381 to record a greeting.
Hi, to change your Voice Mail greeting press your Voice-Mail key, enter your passcode, press 0 , 5 , 7 listen to your greeting, press 3 to delete and re-record your message. when you have done this press the # key to save. I have sent you a Voice Mail training video, i have over 65 others like it giving help and advise on the SamsungDCS.
You need to go in to voice mail admin . Feature 983 1020000 press AA press Greeting press greeting again enter 1 for greeting 1 this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .
We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.
The KX-T7456 is a proprietary system phone. You have a Panasonic phone system and a voice mail, both separate items with their own part number. Your phone can work on several different systems and use different voice mail so your first step is to determine the part numbers from the system and voice mail. Then you will need a "programming" manual or possibly "administrator's manual" NOT a "user guide" for at least your voice mail and maybe for the system as well.