- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Kim, there are a couple of easy ways to tackle this problem. you have a book that when the spline is opened exposes 2 pages to the glass for the possibility of copying. What YOU need to determine is whether or not you want page 1 to ouput seperately from page 2, or , would you like page one to be on one side and page 2 to be on the second side. In other words auto duplex. That decision determines which feature you will use. I will walk you thru both. I realize you want the copier to scan the first page and then scan the second without you having to move the book around. I'm thinking you would be happy if the copier did that very thing and you wound up with a 2 sided copy with page 1 on the front and page 2 on the back. Here we go. Fom the main copy display locate the 2 sided button and select it. Select "book 2 sided" and follow the prompts. You could actually copy the entire book this way and when you are thru press "done" and here comes the avalanche! If you want the images 1 sided on seperate sheets (not sure why) you can select "special features" from the display in the lower right corner and select "2 page seperation". same drill.
Check to see if paper is jammed in the connectors for unit 1. Slide out unit one use a small mirror to look at the back side of the connectors for unit one. Black in color rear of unit one left side. Then also use a flashlight to check the machine side receptical for those same connectors. Paper sometimes gets wedged in there after paper jam removal.
The all above models are same with minor change for speed You need model as your daily output requirement All models are heavy duty. you can select any one for upto 10,000 print or copy per day or for 20,000 & up print/copy select ir 5075
Hello Ernest T,
If the main thermistor which monitors the temperature of the fusing unit (that hot as hell area) is out of postion this problem can occur. The thermistor determines when the fusing area is hot enough to allow the copier to display"READY". If it is backed away from the fuser roller it cannot reliably read the temperature and it may cause the copier to display suspended because it reacting as if because of a long copy run it could not keep up the temp and so it "suspends" as it tries to ramp the temperature back up. Make sure the thermistor is touching the fuser roller.