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I have a TK-1550. Im having trouble setting up

I have a TK-1550. Im having trouble setting up the three page menus. Do I have to set up flat PLU's, PLU's or Dept's? Do I have to modify any functions to toggle between menu 1, 2 or 3. The existing documentation is vague on setting up what I need to fully utilize this function. Please hep

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  • dewelch761 Mar 21, 2009

    Thanks for the feedback. I ended up contacting an internet dealer that was willing to talk me through the multi-page setup as well as configuring the PLU for each menu item. In addition, they helped me set up links to the dept's. They we put it into production. A major problem occurred when the ticket tracking feature exceeds the available memory allocated to support that feature at about 10 open tickets. Client can't input any more tickets until another has been closed. Calling support for help found that this model is fixed at a memory level that can't be adjusted. We bought a FORD and expected a Cadillac.

  • Anonymous Mar 13, 2014

    having trouble setting up plu information

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Hi.
It can be tricky. This is normally a dealer setup before the machine reaches you.

You will need level buttons to switch between the 3 levels. do you have these?

You should program the other 2 levels with product types the same as first level, so if there are departments on L1, then put depts on 2 and 3.

I don't have the programming manual for this model, as we have the SE series over here and it is not quite the same. If you have a manual in electronic format that you can send, I'll look through it for you. Otherwise, I can only give pointers.

Mark

Posted on Mar 11, 2009

  • flexion1
    flexion1 Mar 21, 2009

    That seems very strange. If you are talking about check tracking (placing items into a customer's table), then I would definitely expect it to do more than 10. The smallest i have seen so far is a Sharp machine which could do 50 tables, and 50 items per table.
    Our version of your machine is the SE-C2000. I have hunted through my info on it, and not found anything about the tracking file size. I am intrigued now, so I'll do some investigating and find out what size the file is.

    Mark


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