Question about HP LaserJet 2430dtn Printer

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HP 2430 jams from optional tray 3 only.

It will print fine from tray 1 and 2. Try to print from tray 3 it jams every time. One page almost comes all the way out of the output assy, another under toner, and one more starting to pick up in tray 3. There is no image or text on the any of the pages even printing the test page from the printer menu? I am use to dealing with HP 4000-5000 series printers. This one is giving me a headache. Any help or advice would be great.
Thanks in advance,
Rich

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Hi Rich,

I've had this problem too. I believe it's the post that holds the drive gears wears or becomes loose causing timing problems.. Unfortunately there's no spare parts available for the optional tray. You would have to purchase a whole optional tray.

Posted on Mar 12, 2009

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