Question about Microsoft Xbox 360 Console
Hi! Here are some steps that you can use to try to resolve the issue.
1. Turn off the console, disconnect all the cables, and then reconnect all the cables. Turn the console back on.
2. Turn off the console, and then disconnect any accessories that are connected. For example, disconnect any Xbox 360 controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With the accessories disconnected, restart the console to see whether the problem still occurs. This can help you determine whether the console or an accessory is experiencing the problem. If you determine that an accessory is consistently causing the error, try borrowing another accessory of the same type and testing again using that accessory.
3. If the steps did not resolve your issue, your console may have to be repaired.
4. Try contacting Xbox Customer Service. For USA or Canada, it is 18004MYXBOX and ask for the Hardware department.
Posted on Mar 12, 2009
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Posted on Jan 02, 2017
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