Question about Lexmark X1270 All-In-One InkJet Printer

8 Answers

Printer not Commuicating with Computer

After the installation, I can Scan and but when I try to print something, I get a error msg indication Printer not communication with Computer, I checked the USB cable, Power cable, disconnected and reconnectedand Re-Started the computer. I noticed that when the printer on 'On' and I am restarting my computer, the light on the printer does not go out. I have a Lexmark 515 but it is not a Scanner nor Fax but when I use the printer and have to re-start my computer for some reason, I notice that the light on the printer goes out (Printer turns off) when re-booting the system.

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  • Ceegie Mar 11, 2009

    I tried adding a new USB cable and power plug, and re-started my computer. I still get the same msg. Printer not communicating with computer.

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8 Answers

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Greetings Ceegee,

The problem is not with the printer, scanner or the computer. A few days ago, I had the same issue on my comp a message popped up telling me "Twain error!Unable to initialize the device due to a communication error. I have un-installed every thing including the driver and the software and then reinstalled and that has resolved the issue. It should probably work with yours too. Iff you don't have the CD to do it you can get the driver and software from here
If it still doesn;t resolve the issue, then I have read an article on the lexark support site that says

"An issue was recently discovered with some internet security packages and the listed Lexmark printers. The issue turned out to be with the "Parental Controls" module of the packages.

NOTE:
Most 2008 versions of internet security packages do not have this issue.
What to do

  1. Use Add/Remove Programs to remove the Parental Controls module.
  2. If this option is not available, remove the internet security package (ISP) completely. For additional information or a product update, please contact your ISP providers. ISP providers offer a free download to their customers."
Source: http://support.lexmark.com/perl/support/support.cgi
Postback if this doesn't resolve this issue, and accept the solution if it does.

Hope that helps,
Sai.

Posted on Mar 11, 2009

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Hi Ceegie,
That is a driver issue, download the latest drivers for your printer here in the option "Search by model" type X1270 and press enter. 
In the thex step select your language and Operating system or just scroll all the way down and clic on the tab of operating system of your choice.
Download and install the file, is recomended to unplug the USB cable during the installation.
Good Luck and thanks for using Fixya!

Posted on Mar 11, 2009

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Hello.
what OS does you use?
and you should try the postscript driver instead of the pcl5 driver. you should find it in the same package that you downloaded for your drivers. or your driver cd.

If you unplug the usb cable and then plugin again does your computer notice?

Posted on Mar 11, 2009

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Try unplugging the printer for 5 minutes. this will fix the firmware scramble.

Posted on Mar 11, 2009

  • Michael Masters
    Michael Masters Mar 11, 2009

    unplug from the power source for 5 min.

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HAVE U GONE TO THE LEXMARK USA WEB SITE SUPPORT SECTION AND DOWN LOADED THE LATEST SOFTWARE? HAD THIS SAME ISSUE, DID SOFTWARE UPDATE AND IT WAS FIXED.

Posted on Mar 11, 2009

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Hi try an NVRAM reset,, To do an NVRAM Reset:
CAUTION Only perform the following procedure if absolutely necessary. Performing an
NVRAM initialization resets some parameters that cannot be restored later.
NVRAM initialization sets all default variables stored in NVRAM back to factory default values or to a
default ROM value, depending on the variable. It also performs a system reset.
NVRAM initialization resets the following:
œ All menu settings to factory default values
œ Factory settings such as formatter number, page counts, and factory paper settings
Use the following procedure to perform an NVRAM initialization.
1. Turn the printer off.
2. Press and hold down the Go button.
3. Turn the printer on, and continue to hold the Go button for at least 20 seconds. During this
process, the Go button, Attention, and Ready LEDs each turn on.
4. Release the Go button.
The printer lights begin cycling. After the NVRAM initialization is complete, the printer returns to the
ready state.
and now check it i think now it will be working,,, thank u,,,,,,,

Posted on Mar 11, 2009

  • ABHISHEK.C
    ABHISHEK.C Mar 11, 2009

    first try this one because if There was a 'problem communicating with the printer'This  indicates a network error.  Ensure that you are properly logged onto the computer.  (click StartMenu, above shut-down it should say logoff username. if it just says logoff, you're not connected to the network).  Check and make sure that the printer is on and that the printer is online.  On the hp's it says Ready. (if it says offline, press the go button)

    thank u......

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You problem is with printer driver, uninstall and install the driver back, unplug the printer cable and then plug it back check if your computer makes the sound that recognize it, if yeah look for driver and check it. if u were printing before and then it stops make sure u donot have any old documents stucking in your queue, delete them , put the main buttom for the machine off then on and try again.
Best Regards

Posted on Mar 11, 2009

  • when you unplug the cable and plug it back if your computer doesnot give any sound that means cable problem. 

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Try with different cable it will be due to defective cable you face this problem.

Posted on Mar 11, 2009

  • SAM ANDERSON Mar 11, 2009

    Better uninstall the printer driver file from the system and download from the lexmark website .
    To uninstall go to control panel ->add/remove program ->remove the driver file for printer .

    To download driver click the link below


    http://downloads.lexmark.com/perl/downlo...


    Follow the instruction there to download the drive


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At this stage, your computer will detect a new hardware

Run the software.

oke


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