Question about Arris SURFboard SB4100 Modem

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Need instalation help (no disk) for surfboard sb4100

I need to install a motorola surfboard sb4100 but have no installation disk, can any one help?

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The download page for these products at Motorola's site is here. If you don't trust clicking a link, here's the URL:

http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts

The SB4100 is about midway down the page. All the drivers and documentation is listed there. Just click on the link for whatever you need.

Please take a moment to rate this solution a fixya if it's been what you need, and thanks for asking here!

Posted on Mar 11, 2009

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1 Answer

What is the best router to buy for a SURFboard SB4100 Cable Modem?


For this one the best router that I can think that you can consider in using are this 2 model , for a regular wireless G router you can get this model WRT54G , but if you have a large house and needs a stronger and wider signal for the wireless computers you can get this WRT300N they are both from Linksys.

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Are there any hidden pages in SURFboard SB4100 Configuration Mgr?


Hi there.
No there's not any additional pages or other technical info on the modem page.
All it gives is the mac address and so on, you cannot make any changes to the modem as you will need modem hacking software to do this.

Thanks for using FixYa!!

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If you are using an ethernet connection then you should not need an installation disk. If you are connecting through USB then you can download the drivers from motorola's website.

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I can't install modem drivers for SB 5100 motorola (usb) on my laptop having windows vista. An error is showing that no cable found connecting the modem and computer. Can someone help me how to set this...


Here are the current windows Vista drivers from motorola:

http://broadband.motorola.com/consumers/products/SB5100/downloads/542708-001-install-utility-b.exe

Hope this helps you on your journey

Let me know if you have anything else.

I also would recommend you use ethernet since you do not have to install any software to make it work.

You will need to reboot the cable modem when ever you change how its connected also Ethernet/USB or if it was connected to a different PC.

Please Rate

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Losing connection


I assume this is a cable modem? You need to call your cable company and have a trouble ticket created. I worked for the cable company installing cable for quite a while and I bet my paycheck the signal getting to the modem are below specs and that's why the modem gets dropping the internet connection.

Hope this helps.

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