Question about HP 1040 Plain Paper Inkjet Fax

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When faxing out-2 large black horizontal lines appear on page

No problems receiving the faxes- The lines are about 1 1/2 inch wide- only appear on outgoing faxes

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  • Anonymous Mar 13, 2014

    FAX SCANNER LEAVING HORIZONTAL BLACK LINE

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Bad scanner block, sorry. Very expensive if you can find one.

Posted on Mar 12, 2009

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Black line 1 inch wide right side ,when copies are made and faxing


Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

May 31, 2011 | Brother 5750E Fax

1 Answer

A thin line also appears on the photocopy.why and what is the solution?


The page goes thro the feeder mechanism and passes over a thin strip of glass; maybe about 1/4 inch wide and runs across the fax under the cover where the paper is fed. You probably have dirt,corrector fluid or something like that on the glass this will cause the problem of a black line down the page to appear at the other end when you send a fax...and also to appear on your pages when you make a copy...open up the machine and clean the glass...cant help any more as you didnt state make or model.

Nov 04, 2010 | Fax Machines

1 Answer

When we send and receive faxes via our Brother Intellifax 4750e, there is a large black line on the right of the page.


hello, if this line is larger than 1 inch, and you already checked toner and drum, then the problem will be the actual scanner, this unit will need to be replaced,

Sep 29, 2010 | Fax Machines

1 Answer

Black Stripe on outgoing faxes


If the stripe is a thin line, the scanner glass is dirty, if it is wide stripe you have a bad scanner block. EXPENSIVE

Jul 01, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Line goes through page when fax is sent


Open up the document feeder and clean the small glass. If the line is more than 1/4 inch wide you have a bad scanner block.

May 13, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Every time I fax or copy a perfect sheet of paper both the fax received and the copy have a 2 inch wide solid black line on the right. How do I fix the machine?


Have you tried replacing the ribbon cartridge? If that doesn't resolve the problem, then there is a fault with the thermal imaging head. You did say both Recieved faxes and copies, correct? If faxes you send out are clear, then the above mentioned would be correct. Let me know, please.

Oct 12, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Dark Horizontal Lines on Faxes


on the drum unit that you put your toner inn, There is a blue or green slide lever move the slide back and fourth 10-15 times. If you have some van air blow that area out ( F.Y.I. if you do this some toner will fly out ) if this does not take care of it the drum unit my be bad,

do a 1/2 print test. copier something with a lot of print. open front cover when the paper is 1/2 way through the machine remove drum. Look art the paper and the green drum if the marks are on the paper & drum then the drum is bad. If not the fuser asm is bad, the part that gits hot when melting the toner on the paper,

Jan 29, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Black line about 1 1/2 inches wide down side of faxes or copies


if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

Jan 27, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax received is at least twice as large as fax sent


I made the tech come in since they say we can't do this ourselves

Jan 26, 2009 | Toshiba e-Studio DP170F Plain Paper Laser...

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