Question about Canon ZR85 Mini DV Digital Camcorder
I can not record video Playback is working but I can not record anything all I see is black screen, the solution suggestion like unplugging the battery when the camcorder is at record mode and after that plugging the battery does NOT work.
Called Canon and they are fixing free of charge
Posted on Oct 29, 2007
Read solution # 2 I called Canon and they confirmed there is a problem and they will fix zr camorders for free regardless of warranty. They gave me a ups label and i sent my camera to them, they sent it back and it works great now.
Posted on Oct 22, 2007
Canon writes at its website http://www.usa.canon.com/consumer/contro... Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to email@example.com
Posted on Sep 19, 2007
I had the same problem. I bought a new battery and now the problem is gone.
Posted on Aug 07, 2007
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