Question about Canon ZR85 Mini DV Digital Camcorder

4 Answers

I can not record video but I can watch the tape that I shooted before

I can not record video Playback is working but I can not record anything all I see is black screen, the solution suggestion like unplugging the battery when the camcorder is at record mode and after that plugging the battery does NOT work.

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4 Answers

Re: I can not record video but I can watch the tape that...

Called Canon and they are fixing free of charge

Posted on Oct 29, 2007

Re: I can not record video but I can watch the tape that...

Read solution # 2   I called Canon and they confirmed there is a problem and they will fix zr camorders for free regardless of warranty.  They gave me a ups label and i sent my camera to them,  they sent it back and it works great now.

Posted on Oct 22, 2007

Re: I can not record video but I can watch the tape that...

Canon writes at its website Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

Posted on Sep 19, 2007

Re: I can not record video but I can watch the tape that...

I had the same problem. I bought a new battery and now the problem is gone.

Posted on Aug 07, 2007

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I own a Panasonic 3ccd nvgs mini dv i was shooting some footage...tape got horizontal lines on it... i really really need that tape... can it be fixed?...thx a milion

Sounds like dirty heads .
If the lines are recorded onto the tape, probaly not.
Try a head cleaning tape in the camera or use another playback device.
If the lines are recorded onto the tape then track down someone with a TBC (timebase corrector) and pipe the signal through that and record to another tape.

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Recording and Playback error

I'm not sure what the solution is, but I am having the same probelms, and I would appreciate any help with this since I am shooting a childrens camp and I am fairly isolated and don't have the time to swop cameras or send it to get fixed. I need to know if the recording is fine (video and audio) but the playback is not working correctly...or is it not recording correctly or playing back correctly. The sound cuts out from time to time in playback. Thank you.

Dec 09, 2009 | Sony Dvcam DSR-PD150 DV Digital Camcorder

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I have inserted a new cassette in my handycam but having lots of shoots yesterday , am unable to playback a single.... it shows as if the cassette is totally blank, i even tried my previous recorded...

Hello. First, try placing the cassette into another known-good camcorder to verify that you actually recorded something on the tape! Next, use a good quality head cleaner--the type that uses a small amount of liquid. There is a small chance that the heads in the rotating drum are very dirty and preventing video information transfer.There are 2 video information sources in a camcorder. The CCD, in record mode, sends video information to a rotating drum which transfers it to the tape that is wound around it. This image is visible in the viewfinder and on the lcd screen. In playback mode, the rotating drum simply picks up the information off the magnetic tape. It is entirely possible that damaged circuitry is blocking video info to the drum and preventing it from being transferred to the tape. Additionally, when trying to play back a pre-recorded tape, the information might be blocked by the same damaged circuitry so you don't see anything--yet you know it's there. You'll see everything live in the viewfinder and on the lcd screen because that comes directly off the CCD chip. If the tape HAS your video on it, then there is a playback circuit problem only. I'm surprised you didn't see any error codes in the display. In either case, you will HAVE to send the unit in for repair. Send it to a repair facility directly--a retail store will add considerable cost to your bill needlessly.--- Hope I helped you.---Rick

P.S. I have the DCR-TRV530 and love it! They are good units and Sony has an excellent repair history.

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1 Answer

When transferring (or watching) video from this Sony DCR-TRV530

Sounds video head is dirty / clogged.
Use good quality video-8 head cleaning tape for head cleaning in DCR-TRV530 and then record and playback it.

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1 Answer

Sound playback problems

are those old videos recorded from the same camera? you might need a head cleaner for your camera. Try to play the tapes in different camera for comparison test. caution: make sure that the camera's mechanism does not destroy the tape or put a line or dent on the tape's edges. I suggest you convert those videos to digital format before it's too late.

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1 Answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.

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CCD-TR705e Sony video recorder hi 8 playback 3 beams

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1 Answer

Head cleaning required

i have the JVC MiniDV Digital Video Cleaning Cassette. I began having trouble when I was shooting DV24P and when I went to playback I noted audio dropouts. I'm using SONY Premium DVM60 tapes. I began having Head Cleaning Required message. I have ran the Cleaning Cassette and the message disappears, but even trying a brand new tape, switching to DV playback i get the error message. Luckily, the shoot i was on the master audio was being captured by a secondary device and we were able to simply use the video from my camera. Since then, I was able to play & capture both the video & audio previously recorded in HDV30P and I didnt receive an error message. Now though I cannot record any DV audio without dropouts. When I tested just moments ago, I was able to record HDV and both video & audio were clean, but during playback I still received the Head Cleaning message. Is the record head different from the playback head? Can you manually clean the heads by removing the plastic door cover with a lintfree cotton swab and rubbing alcohol (obviously disconnecting and removing all power & powering off prior to cleaning), the same way any previous machine heads were cleaned in our stations? I think I may have got a batch of bad tapes that may have gunked up one of the heads some where and its getting missed by the cleaning tape. Is is possible that the head has been scratched, and will require replacement. If yes, is there any way to look at the head and detect this?

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3 Answers

Blue screen on playback on Sony DCR-HC40

You can see an image in a camcorder viewfinder any time the camera's actually on in record mode, whether or not the camcorder is actually recording. So that's no guarantee.

Assuming the obvious (you have the right kind of tapes, they're not in write-protect mode, you rewind before playing, etc). I recommend that you borrow a tape of the same kind from someone else and check it on playback in your camcorder. This should lead you know understand if you have a playback problem or a recording problem.

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No picture during playback on LCD or TV from my Sony DCR-TRV255E

Just use good quality Video Head Cleaning Cassette. Video head is dirty/ clogged.

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