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Follow these steps: 1. Buy an Epson ink refill kit. A refill kit gives you all the tools you need to refill Epson ink cartridges. Kits typically include a syringe, rivets, ink, and instructions on how to refill the cartridge. You can find Epson ink refill kits on the Printer Filling Station along with instructions for each specific model (see Resources). 2. Cover your workspace with a paper towel and fill up the syringe with the ink color you need. Epson refill kits will either include black ink or the color combination cyan, yellow and magenta. On average, you'll need 10 ml of black ink or 5 ml of color ink for Epson ink cartridges. 3. Find the rubber seals on the back of the Epson ink cartridge. Insert the rivets into each seal. 4. Empty the contents of the syringe into the Epson ink cartridge. You'll want to perform this action slowly in order to avoid spilling or overfilling the cartridge. 5. Remove the rivets. Use tape to cover the holes you made in the ink cartridge. Return the ink cartridge to the printer. Allow the printer to go through several print cycles in order to ensure that the Epson printer operates properly.
You'll need to either put it back in or replace it.
You need to have both color and black cartridges in for your printer to work.
Never throw away cartridges, save money and refill them or you can take them to most any computer store for recycling.
There are a couple ways to trick it into accepting the cartridge. You can put a different one in, take it out and then put the filled one in. Or you can find a refill kit with instructions on what contacts to cover with tape and you have to do it 2 or 3 times to get the printer to reset. Sometimes you can shut off the computer and printer for 20 min and start it up again. Or you can get the sledge hammer and smash the stupid printer before it sucks up your life savings and vow never to buy from a company that profits from causing problems that they tell you can only be solved by using more of their overpriced solutions.
Did you try both cartridges? Sometimes a fried circuit on the color cartridge will cause a out of ink on the black even when the black is new. Double check that you are using the correct cartridge for the printer. and look at the copper/gold contacts in the printer where the cartridge goes. look for dried ink or tears. Clean with a Q-tip dipped in water. CAREFULLY. If it's torn.... enjoy your trip to walmart.