Question about Xerox Documate 3220 Flatbed Scanner Original Sealed

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I just bought a Xerox DocuMate 3220 to scan documents. They look "dirty" with little spots everywhere. Why isn't it crisp white background as if it was freshly printed? like my other scanner?

Posted by Anonymous on

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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mohanchennai
  • 490 Answers

SOURCE: I have a xerox documate 510 scanner I can not scan

Clean the rubber rollers with Iso Propyl Alcohol. If worn out replace them. Fan the papers so that they are not sticky. This should work.
S. Mohan

Posted on Aug 29, 2009

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  • 7 Answers

SOURCE: Xerox Documate 152 - Scan quality is now V.BAD!

I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images

  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Posted on Jan 10, 2010

  • 1 Answer

SOURCE: my Xerox Documate 510 adds

you probably have something on the scanning bulb when it goes through the feeder. The scanning bulb is directly to the left of where you use the flatbed. Clean that glass with a dry, clean cloth and you should be back in business.

Posted on Mar 05, 2009

dlopez762
  • 34 Answers

SOURCE: Xerox DocuMate 510 Scanner

Hello.

I am a Support Engineer with Xerox Scanners. You can download the latest drivers from our website here. Some of the software that came with the scanner is not available for download and must be installed from the disc. If you need to order a replacement disc, you can do so here for DVD or here for CD. If your computer has a DVD reader, I would recommend that option.

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.

Regards,
Xerox Scanners Support

Posted on Sep 28, 2012

dlopez762
  • 34 Answers

SOURCE: Documate 252 scanner

Hello.

I am a Support Engineer with Xerox Scanners.

It sounds like your problem is being caused by a reduction in light in the scanner. This would most likely be cause by the power brick, but may also be a failure of the lamps in the scanner. If you have another scanner of the same type, you can interchange them to see if the problem consistently follows the scanner or the power supply.

In either case you should contact us to discuss your replacement options by calling 800-648-0410.

Regards,
Xerox Scanners Support

Posted on Sep 28, 2012

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1 Answer

Is there a mac driver for xerox documate 510?


The short answer is no. Very frustrating. For three years they have promised to develop it and now have chosen to discontinue any support for the 510 and instead tell you to spend several thousand dollars for a new Documate 3220 scanner.
No thanks - so long Xerox

May 16, 2012 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

Images scan black via flatbed or auto feed


Check your software settings, Try Auto Brightness for scanning a white sheet.

S. Mohan

Nov 06, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

When scanning color document, blue tone is present as background shade


Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.

Sep 25, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

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