Question about Brother FAX-2920 Plain Paper Laser

Open Question

Brother fax 2920 goes into sleep mode then will not accept fax

The brother fax machine goes into sleep mode and will not then accept an incoming fax or outgoing until woken up.

heeelp

Posted by on

5 Suggested Answers

  • 22 Answers

SOURCE: "Receiving Sleep" on Brother Fax 4100

The sleep mode is only a power save mode. You may not have the machine in the correct fax receive mode. If the machine is on a line by itself it needs to be set to fax only, if line is shared with a telephone it needs to be in fax/telephone, if you share the machine with an answering machine it needs to be in TAD mode, and so forth. Each time you press the MODE key it will change the receive mode. Most people hit this key by mistake and change the MODE and the unit will not pick up calls. Press the MODE key until you are in the correct mode. To make sure the machine will print, press reports and then the 1, this will print a help list. If the help list prints you know that the machine works. Then check to make sure the machine is in the correct fax receive mode.

Posted on Oct 04, 2007

bowdo
  • 78 Answers

SOURCE: Brother Intellifax 2820

It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.

Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.

Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.

Posted on Feb 07, 2008

leroyal
  • 2120 Answers

SOURCE: brother 4750e outgoing faxes are getting a black

Open up the doc feeder and clean the scanner glass

Posted on Mar 18, 2009

  • 46 Answers

SOURCE: Our Brother Fax Machine 2820 stays in sleep mode.

Machine goes into sleep mode when not being used When it recieves or you copy something it will come out of sleep mode If its not recieving then you need to check your recieving settings

Posted on Jun 11, 2009

  • 159 Answers

SOURCE: I have a Brother MFC 8220 incoming fax problem

Here are a few possibilities:
Does it still say "FAX" on the display? If it says "TEL" it won't answer the phone. Changing it is just a matter of pressing the MODE button, which cycles through four settings. FAX is for dedicated fax lines. If you share the line with a phone, check your manual for info about the other two settings.
In your menu settings is a place where you can set the number of rings before answering. If it's set too high, the sending machine will give up while your machine is still waiting for that 9th ring. I know you wrote that nobody's messed with it, but it's worth checking.
A glitch in the memory may be disabling reception. We can reset it in the Maintenance Mode:
From the Ready state, press these buttons in rapid succession:
Menu
* [the star on the phone dial]
2
8
6
4
If you did all that in under 2 seconds, the display will show MAINTENANCE. If you were too slow, you'll just be in the menus somewhere. Press Stop and try it again. You have to ignore all the error beeps while you do this; it's designed to be nearly impossible to do accidentally.
Once you have MAINTENANCE on the display, simply touch 91 and wait. The machine will clear all its memory, except your stored phone numbers. In a few seconds it will return to MAINTENANCE. Press 99 to exit the mode. The machine will go through it's entire start-up, as if you'd just plugged it in.
You don't need to use another fax for initial testing. Call it from another phone - even a cellphone - and see if it answers. If it squeals horribly in your ear, you've probably fixed it. Now try faxing to it.
If that function 91 didn't help, try something harsher. Go through the same routine above to enter Maintenance Mode, then, instead of touching 91, touch 01. That will clear all memory to the sate where it was when you first unboxed it.
If nothing above helps, it almost certainly needs a new Main Board. Replacing that on a non-warranty machine may not be worth it, but use Brother's website to find your nearest servicer and find out.

Posted on Jan 27, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our Brother Fax Machine 2820 stays in sleep mode. How do we get it out of sleep mode?


Machine goes into sleep mode when not being used When it recieves or you copy something it will come out of sleep mode If its not recieving then you need to check your recieving settings

Jun 10, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Our Brother Intellifax 3800 will go to sleep and ignore attempts to send or receive faxes. It will take a docment into memory and go to sleep and not send it or the phone will ring with an incoming fax and...


i don't have the owners manual handy, but i'm quite sure you can disable the sleep mode by pressing a couples of buttons on control panel. that procedure is in your owners manual on the same page as setting sleep time.

hth,
razors

Mar 16, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Brother 2920 ~ I can not receive faxes


Call your fax machine from a regular phone to see if it rings / answers.

Mar 12, 2009 | Brother FAX-2920 Plain Paper Laser

1 Answer

Sleeps to often


WHEN YOU AREW NOT USING THE FAX MACHINE FOR AWAHILE IT GOESE INTO MODE, PUSH ANY BUTTON TO WAKE IT UP, THE SAME FOR INCOMING FAXS IT WILL WAKE UP BY ITSELF., GOOD LUCK

Jan 30, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Fax machine sleep mode


have you tried to unplug the machine from the wall and then plug it back in this reboots the machine

Dec 23, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Able to receive fax but cant send


sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Nov 18, 2008 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother FAX-2920 Plain Paper Laser Logo

Related Topics:

360 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts

CheckitRight
CheckitRight

Level 3 Expert

1349 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

735 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...