Question about Canon PIXMA MX850 multifunction InkJet Printer

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Canon mx850, paper jams when reloading for two sided copies. once the 1st side is printed the paper is released, recaptured and starts to feed back into the prt. 1/3 into the feed it jams, paper is slightly bent left side top of page. i have use a thin plastic flat hook on other jams, but never on a duplex copier. use to use this for card jams on ibm equipmnt yrs ago. advice?

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  • Canon Master
  • 4,338 Answers

Mel, this is what I found in the online manual:

Set the Ink Drying Wait Time longer.
Doing so gives the time enough to dry the printed surface so that paper curling and ink blots are prevented.

(1) Make sure that the machine is turned on.
(2) Open the printer properties dialog box.
See Opening the Printer Properties Dialog Box Directly from the Control Panel.
(3) Click the Maintenance tab and then Custom Settings.
(4) Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
(5) Confirm the message and click OK.


Make sure that the actual size of the paper is suitable for automatic duplex printing.
The sizes of media suitable for automatic duplex printing are A4, Letter, A5, B5, and 5" x 7".
Load paper of suitable size and then press the OK button.
Make sure that the Page Size or Paper size setting matches the actual size of the paper with a size suitable for automatic duplex printing.
First, check the Page Size or Paper size setting in the application software you are printing from.
Then, check the Page Size setting on the Page Setup sheet in the printer properties dialog box (Windows) or the Paper size setting on the Page Setup dialog box (Macintosh).
Note
Depending on the version of the application program, the automatic duplex printing may not be supported.
Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main sheet (Windows) or the Quality & Media sheet on the Print dialog box (Macintosh).
Note
To switch to manual duplex printing, follow the procedure below.

Open the printer properties dialog box, clear the Automatic check box on the Page Setup sheet, and reprint.
When performing manual duplex printing, note the following.
If you are printing three or more pages of a document with manual duplex printing, one side of all sheets of paper will be printed first. Turn over the paper and reload the paper in the machine, and then the reverse side of all sheets of paper will be printed. Be careful not to change the order of paper in the stack.
The procedure for reversing the paper varies depending on the staple side and printing orientation. Follow the on-screen instructions.
MX850 series On-screen Manual for Windows:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=16279

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Apr 21, 2009

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Each time I print on plain paper the paper feeds into the machine and when it hits pinch rollers after the print head, the top right hand corner is turned over. Two pages later and the third page is so...


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Unplug the printer and open the rear door, check for visible paper jam, remove, close door.

There's also access to the feed mechanism from the bottom of the printer.

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If the paper is loaded in the Auto Sheet Feeder (on back of printer), remove the paper from the Auto Sheet Feeder and close the Paper Support.
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Issue While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur. Clearing paper jams Remove the jammed paper by following the steps below: WARNING: Jammed paper must be removed using the rear access door to avoid mechanical damage. Do not remove jammed paper from the front of the all-in-one.
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