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How to lower treadmill platform - Nordic Track NordicTrack C2500 Treadmill

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My treadmill won't go down the platform how to lower it please help

If it is stuck in the incline position all you need to do is re-calibrate most of the time

The first step to re-calibrate the incline. ProForm provides calibration instructions in the treadmill owner's manual.

Hold down the "Stop" button and the "Speed" up button. Insert the safety key into the console then release the "Stop" and "Speed" buttons.

Press the "Stop" button then press either the "Incline" up or down button. Wait while the treadmill raises then lowers the incline ramp. Press the "Stop" button and remove the safety key.

Hope this helps or solves the problem, if you have any further questions please do not hesitate to contact us at 888-713-2880 or visit us online at

May 18, 2015 | Proform 1050T Treadmill

1 Answer

How to open the box of the treadmill

You have to lift up the back of the treadmill a little to access 2 phillips head screws that keep the motor cover on, (note that you will also have to unscrew a few phillips head screws on the bottom front of the cover as well in order to remove it completely). Before you begin lifting the back of the treadmill platform off the ground to access the screws underneath make sure the treadmill is on a zero incline setting and it helps to find a sturdy object you can rest the tail end off the treadmill on about 1 to 2 feet above the ground giving you enough room to access the screws underneath. Another option is to lift the treadmill platform all the way up and lock it in an upright position using the locking mechanism and lock handle that is located underneath the machine. I find this route to be unnecessary and cumbersome for what you want to do. Once you lift the treadmill up you will see the 2 small Phillips head screws near the front of the treadmill running platform that you need to unscrew in order to take off the motor cover. You also need to unscrew a couple small screws under the machine located on each side of the wood running board. These screw fasten the top inner plastic side covers onto the top of the running platform which needs to be taken off in order to access the back rollers. Make sure you collect the screws in a way that you will remember where they go later when you reassemble as this is your first time taking them out and you might forget later. Now with the bottom screws out, lower the back of the treadmill down level on the ground and pull off the motor cover, and the Left and Right INNER plastic running platform covers. With the inner covers removed you will find yet another small set of screws fasting the main plastic side covers to the running board which require an allen wrench to unscrew. Use the small wrench that came with the machine if you have it handy. With those off you can pull the main Left and Right plastic running board covers off, just make sure to carefully unsnap them from their snap points near the bottom rear of the machine. With all the covers removed you can now access the bolts that hold your treadmill rollers in place and the drive belt which you will have to slip on and off the motors drive pulley and the front roller using a pull and turn technique. The back rollers are simple and can be removed by unscrewing the tension bolts at the back of the treadmill and pulling the roller through and out of the belt. With drive belt set aside and all roller bolts removed you can take out the front roller in the same way you removed the back roller. Replace the treadmill belt and reassemble the machines components in the reverse fashion you disassembled them using these instructions. Doing this yourself will save you hundreds of dollars service man visits in the future.

Jun 27, 2014 | Epic View 550 Treadmill

1 Answer

Treadmill Elevaton Error

There are a few things you may need to check. You already tried calibration. Next thing I would do is check the sensor wire from the incline to the controller. Make sure its properly plugged into the controller. The controller can also be an issue. If someone was tampering with the unit, the sensor wire could be plugged into the wrong connector as there is another connector that will fit. You may contact me for phone support or sign up for phone support at Treadmill Repair Fitness Equipment Repair Parts Services Fitness...

Mar 24, 2014 | Sole Fitness F63 Treadmill

1 Answer

Proform 480 e platform

go to and buy it see the videl how to replace it.
God bless you

Dec 17, 2012 | Proform 480 E Treadmill

2 Answers

How to unfold jkexer polar 5090 treadmill ??

see the video and proceed with common sense. and fix it. God bless you

Nov 11, 2012 | Exercise & Fitness

1 Answer

When turning reebok tr3 on the digital display goes off and green light stays on english led and treadmill doesnt work

1) Try to exchange batteries new ones.2) see the diagram adn adjust by 1/8" or 3mms according. 3) tight the key panel flexible cable vs display board 4) then connector display board vs lower board.5) test the main motor controller bOARDEC for 5+vdc, to display board.See the block diagram how the main motor controller has 90% aprox for control functions of any treadmills.sincerely. Merry Christmas.ernesto cuadra , managua, nicaragua. 12_20_2011_7_10_29_pm.gif12_20_2011_7_10_45_pm.gif

Dec 20, 2011 | Exercise & Fitness

1 Answer

I need to close the treadmill in order to store it. How do I do that? I have a metal part with a black plastic part on it. Do I use that? Thank you!

There is a latch pin on the left upright bar. While putting out on the pin, lift the treadmill platform up. Then release or push in the pin so that it holds the platform in place.

Hope this helps.



May 05, 2011 | Weslo Cadence 60 SE Treadmill

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I have a pro form treadmill and it seems like the belt is sticking, its about 14 yrs old. I think I might need to replace the belt


The most common cause of belt sticking or "slippage" is lack of lubrication. Most treadmill belts use lubrication on the underside of the belt to reduce friction between the belt and the platform. This helps the treadmill glide along smoothly under the weight of a person. If your belt is lacking in lubrication, it can catch on the treadmill platform. Apply lubrication every few months to the underside of the belt to prevent this from occurring.

A petroleum or silicone based lubricant is recommended, and most easily applied in a spray can. Simply lift up the belt about midway along the platform and spray a small amount of lubricant underneath from about the middle of the platform width to the closest edge. Repeat from the other side. Apply lubricant can be messy.

Next, turn on the treadmill and let it run for a minute, then check if the belt still sticks. A little more lubricant may be necessary.

If you have found this helpful, please take a moment to give me four thumbs up.



Apr 29, 2011 | Proform Exercise & Fitness

1 Answer


There is a knob about halfway down or up, depending on how you are looking at it. You need to lift up or push up a little bit to take the weight off the locking pin, as soon as the weight is of it should pull out about 1/2 of and inch. Be careful ALL the weight of the walk deck is now in your hands. Be prepared to lower it, and use your second hand immediatly anfter you pull the locking pin out. After the walk platform starts to come down, let go of the locking pin, it has a spring to pull it back, but the pin only fits in ONE hole in the prop rod, so it wont grab on the way down. Some treadmills have a dampening shock to allow the lowering of the walk deck slowly, and some do not. So again BE CAREFULL, this could hurt you if it falls on you.

Hope this was helpfull

Nov 10, 2010 | Proform Crosswalk 500 Treadmill

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