I own a UX-A1000 the problem is we cannot get the dial tone to break when calling out. In other words when we dial out we still get a dial tone does anyone have any clues on what to do. We have set it back to factory default and that still does not work? HELP
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Press the top or bottom of the circular dial button to select HIGH, MIDDLE, LOW or OFF .... while SPEAKER has not been pressed and a document is not loaded in the feeder.
The ringer will ring once at the selected level.
WHat model is the fax machine? Also check to make sure that the phone line and the fax line are not 2 different phone jacks. Also if the phoneline and fax line are on the same jack, make sure to program the fax number into the fax machine. Also, double check if the fax machine has an in and out phone jack that it is in the in jack.
Check your phone line by plugging a spare hanset into the wall socket (Incoming line) and listening for a dial tone on this. No dial tone - faulty line connection. Also check you have plugged in to the correct socket on the back of your fax.
Check the dial pad keys for a stuck button, if it has a hanset with its own dial pad check it as well.
If you can not locate it, try listening on the line and pushing the dail keys one at a time. you should now hear dual tomes, the one you are causing and the offending tone, when you hit the offending key there will onlt be a single tone as this button is already sounding off.Do not forgrt the special keys(# &*)
Hi my name is Hector and my problem is >>my phone line is working but not with the fax ..I pressed something on the fax and now I have no dial tone on the fax???but all my other phones work..I dont have a owners manual.