Question about Plantronics Savi W740 83542-01 Dect head

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Savi W740, static noise in headset

During phone conversations I heard a static noise in the background for about a minute.

Posted by Anonymous on

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HDI Headsets
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SOURCE: If not on mute with

On this humming, you do not say if this is something new that has just developed or if this has been happening all along. Is this with a different phone than when you started?

First always unplug all the connections and start over making sure that the connections are located in the correct slots. If the humming is still present, the unit may have been damaged in some way. It does have a 1 year warranty. I would check this link for the Plantronics User Guide for the T10 headset that you have.

Good luck from Headsets Direct!

Posted on Sep 02, 2011

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I hear a random clicking sound when im on the phone but the person on the other end doesn't hear it


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There is not enough information in your question to diagnose properly the source of interferences. I will however venture an educated guess. If your broadband internet connection is some form of DSL you must put filter on all the telephone sets. In other words, the telephone line going from the wall to a telephone set must pass through a DSL filter.
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User hears faint static while on a call. It's not load enough to make it hard to hear the caller, but a noticable crackling/static noise can be heard in the background. happens on every call.


Cell phones transmit the sound as digital data. The data when converted back to analog to listen too CAN have "digitizing noise" which will sound like static.

WORSENING the problem is if there is noise in the background of the person sending the voice and the worst possiblle is to have MUSIC in the background. These both drive the CODEC (the analog conversion system) crazy and will create what you describe. The CODEC is designed to transmit ONLY voice.

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