Question about Hampton Bay 54 In. 5-Blade Fan, Chestnut, Autumn Mist
Greetings Carolyn Bell!
I too a an older woman and I am comfortable in electronic equipment and household appliance repair. I think I might be of some help.
Home Depot's house brand is Hampton Bay, and there are a lot of models that have been sold. You did not mention the model of Hampton Bay ceiling fan you have.
There area variety of manufacturer's, both domestic and foreign, that make various models of Hampton Bay ceiling fans. I have an Windward II. After a lot of digging, I learned that my fan was manufactured by King of Fans, a reputable company out of Florida that offers great customer support for their fans.
King of Fans website is: http://www.kingoffans.com
I looked through their models of fans and did find mine. Then I downloaded and reviewing my fan's Owner's Guide, and reviewed all of the online FAQs. I called 1-800-330-3267, concisely described the problem, and ordered the parts needed with only the fan name and SKU. Over the past 6 years or so, I have ordered a new ballast, light shade, 9" 30 Watt Circline bulb and the replacement remote.
I am about to order more parts after suffering a power surge (The needed info was in the online FAQs). My experience is great customer service and speedy delivery of the needed parts.
Heck, according to their FAQ's they might even point you to the proper manufacturer if they are not the right ones!
Good luck sister!
Posted on Mar 13, 2009
Remove the dimmer.
Posted on Jul 13, 2010
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